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Five Ways B2B Marketers Can Get the Most from Facebook

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His latest book is Social Marketing to the Business Customer , co-authored with Eric Schwartzman. A lot of B2B marketers have chosen not to get on board the Facebook train for fear that Facebook's freewheeling culture clashes with their serious business. Your Facebook presence needs to be fun, conversational and provocative.

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PowerViews with Ginger Conlon: Trustability & Your Customer's Voice

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She is responsible for the direction and day-to-day editorial operations of award-winning publications including the executive journal, Customer Strategist; online business publication, 1to1 Magazine; its e-newsletter, Weekly Digest; and Think Customers: The 1to1 Blog. Social Megaphones, Trustability and Great Customer Experiences.

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Social media ROI sucks! (Or, you can prove anything if you send out a survey)

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Companies try to dutifully engage with customers and prospects on all the main social channels, plus as many of the secondary ones as possible. In last place: Facebook, whose problem (according to Forrester VP and principal analyst Nate Elliott) is poor targeting and static-image ad units.

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Good Reads for B2B Marketing - More CMO/CIO Alliance

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LinkedIn Adds Facebook-Style Mentions In Status Updates And Home-Page Comments. LinkedIn is adding a Facebook-like feature that allows users to link to connections or companies in the status-update field. When published, that connection or company would be notified they have been mentioned.

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A 3 Step Process to Make Social Media Produce Sales

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Follow customers into social spaces. This is how to generate customer inquiries using social media. Blogging, engaging, listening to customers on Facebook or Twitter. Then “engage” customers. Businesses that sell with social media are reaching beyond attracting customers. He blogs at [link].

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Is It Really B2B, Or Something Different All Together?

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Then consider the world of social media with its Twitter accounts, Facebook pages and YouTube videos. Who wins if you connect with a prospect in a noticeable, meaningful way using social channels like LinkedIn or Facebook before they do? What is a business-to-business marketer to do with all that? Logistics companies aren't on Twitter.

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PowerViews with Koka Sexton: How to Leverage Social Media

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Then go on Facebook and let your friends and family know. Click to start video at this point — As customers become more technologically savvy and do more research, salespeople are going to have to be reactive, Koka says. Leveraging social media is a familiar tactic for individuals. Have you written a new blog post?