Marketing Insider Group

DECEMBER 1, 2023

To make sales coaching effective, managers or coaches must know the specific performance elements that require coaching. They must experience how reps actually perform, in the arena, in conversations with customers and prospects. We’re coaching sales performance to drive better results. But what does this really mean? They lack data.

B2B Sales 175

B2B Sales Effectiveness Work Management Marketing Management 175

Webbiquity

APRIL 18, 2023

There are established, effective eCommerce marketing tactics you can use to increase base revenue and upsell opportunities in a very short period of time. For B2B companies, the final goal is very simple : increase customer reach while decreasing cost-to-serve in order to increase margin and income. Guest post by Nina Petrov.

eCommerce 294

eCommerce Social Media Tactics B2B Marketing 294

Vision Edge Marketing

OCTOBER 3, 2023

[link] Customers are the gold vein for every business. As such, businesses continuously embark on the exciting treasure hunt to find and keep customers. Unearthing the hidden treasures of customer acquisition and customer retention leads to growth and prosperity. And that’s the focus of this episode of What’s Your Edge?

Acquisitions 205

Acquisitions Lead Ranking Loyalty Lead Scoring 205

Seismic

MARCH 26, 2024

I recently partnered with my colleague Ashton Sword to discuss the best ways to understand blended and hybrid learning, as well as best practices that any organization can immediately put into action. Before joining Seismic, she was a Seismic customer who implemented a global instance of Seismic Learning.

Peer-to-peer 115

Peer-to-peer Effectiveness Training Advertising Mediums 115

SmartBug Media

MARCH 18, 2024

Customer acquisition is critical to the success of your business. A customer acquisition platform can make or break your business, so it’s important to find the ideal channels that work for your company. What Is Customer Acquisition Cost? What Is Customer Acquisition Cost? I know—no pressure, right?

Acquisitions 59

Acquisitions Cost Allocation Effectiveness 59

Vision Edge Marketing

MAY 3, 2022

Finding and targeting an accessible niche within your current market, that is large enough to serve, can be a competitive advantage and a successful way to achieve faster organic growth. They provide opportunities for product and service expansions with ready-made customers. Quality requirement (exceptional customer service) .

Organization 226

Organization Marketing Strategy Marketing & Strategy Work Management 226

Marketing Insider Group

JANUARY 21, 2022

If you’re a B2B social media manager, you’ve probably noticed that organic social media reach has been on the decline in recent years. With increases in paid ad content and algorithms constantly in flux, it’s easy to see why it’s becoming increasingly challenging to reach followers with organic campaigns. Study Best Practices.

Social Media 326

Social Media Organization Media B2B 326

Only B2B

AUGUST 31, 2023

In the world of marketing and sales, it’s really important to find potential customers in a smart way. This means sifting through lots of leads and focusing on the ones that are most likely to become valuable customers. This blog looks into what MQL criteria are and how they help us find potential customers that matter.

Marketing Qualified Leads 62

Marketing Qualified Leads Lead Ranking MQL Ideal Customer Profiles 62

Webbiquity

JUNE 13, 2023

Beyond top-notch products, they expect quick customer service and tailored shopping experiences. A McKinsey report notes that 71% of customers expect brand personalization and 76% get frustrated if it’s not provided. Loyalty makes customers more willing to repeatedly purchase from that business instead of its competitors.

Loyalty 257

Loyalty Personalization Budget Programs Marketing Automation Services 257

Vision Edge Marketing

FEBRUARY 21, 2023

If you’re like many of our customers, you compete every day to find new customers, and keep and grow the value of your existing customers. This same concept applies to organizations of all kinds. Movie studios conduct extensive market and customer research to gain insights into audience trends. Tastes change.

Work Management 234

Work Management Marketing Management Customer Satisfaction Lead Scoring 234

Webbiquity

OCTOBER 15, 2021

Before evaluating the methods of effectively marketing your eco-friendly business, it’s important to assess consumer demands. The media has begun highlighting adverse climate change effects more frequently, increasing society’s concern for the future. The Future of Eco-Consumerism. Specify Your Efforts.

Effectiveness 272

Effectiveness Planning Paid Search Agency Marketing Management 272

Adobe Experience Cloud Blog

NOVEMBER 27, 2017

Customer engagement is the key to effective digital marketing in the Engagement Economy. Improved customer engagement is the only answer to increasing customer expectations, but it can be a complicated strategy. Consistently finding opportunities for customer engagement results in memorable brand touchpoints.

Effectiveness 268

Effectiveness B2B Thought Leadership Customer Satisfaction SEM 268

Vision Edge Marketing

JUNE 6, 2023

Today’s highly competitive business environment is driven by the always-moving customer-centricity goal post. It requires creating customer value which in turn requires a customer-centric approach. While all three of these people are focused on driving growth for their organization, their focus is different.

Touchpoints 182

Touchpoints CMO Work Management Cross-Selling 182

Vision Edge Marketing

NOVEMBER 16, 2021

Diana and I have had conversations with several customers on the topic of messaging. In each conversation, the business leader said they were having difficulty engaging the right customers. One of the first questions we asked them was “do you have a message map to support customer engagement?” Worked in a sales conversation.

Work Management 234

Work Management Bandwidth Marketing Management Paid Search Agency 234

Webbiquity

JANUARY 23, 2024

Acquiring new customers is vital for every business. But with the steep rise in customer acquisition costs , and research showing it costs up to five times more to acquire a new customer than to keep an existing one, you can’t ignore the importance of customer retention. What do you need for better customer retention?

Customer Satisfaction 149

Customer Satisfaction Social Media Advertising Benchmark Acquisitions 149

Martech

JANUARY 31, 2024

There are certain qualities all strong leaders possess, regardless of their role in the organization and the circumstances under which they lead. Effective marketing leaders also need to be masters of communication. Both the platoon leader and the marketing leader in this example are effective leaders.

Effectiveness 112

Effectiveness Work Management Marketing Management Planning 112

Martech

APRIL 11, 2024

B2B marketing is suffering from an effectiveness crisis, having chased efficiency gains for years. Effectiveness should be mastered and constantly invested in ahead of efficiency. But does that mean they don’t care about us meeting the company’s marketing objectives (effectiveness)? Here’s why.

Marketing AI 117

Marketing AI Work Management Effectiveness B2B Marketing 117

Webbiquity

NOVEMBER 29, 2022

But social media, review sites , and influencer marketing have exponentially amplified the voices of customers. In this transformed sales dynamic, when online reviews and customer testimonials heavily influence B2B buyers, building strong customer relationships is more important than ever. Image credit: Blake Wisz on Unsplash.

Loyalty 312

Loyalty Lead Ranking Lead Scoring Budget Programs 312

Valasys

SEPTEMBER 12, 2023

Today’s fast-paced business world requires efficient management of customer relationships and sales orders to achieve sustainable success. Focusing on this aspect of their operations enables companies to not only satisfy their customers but also streamline processes, ultimately leading to higher profitability.

Enterprise Management 52

Enterprise Management Marketing Management Order Effectiveness 52

Martech

JUNE 22, 2023

Data clean rooms (DCRs) are an emerging technology that enables marketers to combine data sets with those from other parties to reach customers more effectively in a privacy-compliant way. Here are some of the considerations an organization takes when evaluating if they should use a DCR. It’ll depend,” said Milicevic.

Organization 103

Organization Marketing Management Privacy Amazon 103

Only B2B

MARCH 6, 2023

Outsourcing has become a popular practice for organizations looking to streamline their operations and increase efficiency. One area where outsourcing can be particularly effective is appointment setting. Outsourcing appointment setting services can be significantly more cost-effective than hiring and training in-house staff.

Marketing Management 118

Marketing Management Organization Service High Quality Lead 118

Oktopost

FEBRUARY 29, 2024

Social selling has emerged as a powerful strategy for B2B organizations to engage with prospects, build relationships, and drive sales. However, measuring the ROI and maximizing the effectiveness of social selling efforts remains a challenge for many businesses.

ROI 62

ROI Organization Top of Funnel B2B 62

Martech

NOVEMBER 6, 2023

But surprisingly, B2B businesses often overlook the importance of a great customer experience for their buyers, which is typically a top priority for B2C. B2B and B2C customers, despite their different needs, are still human decision-makers. A great customer experience matters for B2B, just as in B2C. Who are B2B customers?

B2B 134

B2B Customer Satisfaction Lead Scoring Lead Ranking 134

Martech

APRIL 4, 2024

Focus A focused email marketer can envision email’s roles in the organization’s marketing universe and how the channel can contribute to growth and optimization beyond the marketing department. When you give customers what they want, those customers will give you what you want, from the first purchase to long-time loyalty.

Email Marketing 89

Email Marketing Effectiveness Work Management Planning 89

Sprout Social

JUNE 23, 2021

We’ve heard it time and time again: “It costs way more to acquire new customers than it does to retain the ones you have.” ” And while the exact dollar amount is up for debate, there’s no denying that customer retention should be a top priority if you want your business to thrive long-term.

Work Management 123

Work Management Webinar Metrics Effectiveness Marketing & Strategy 123

Martech

NOVEMBER 3, 2023

Marketing leaders looking to expand their customer database should focus on delivering value to the customer as the top priority in their strategies and campaigns — or risk undermining their customer data exchange efforts and investments. Today’s consumers are taking a more active approach to withholding their personal data.

Cost per Acquisition 107

Cost per Acquisition Terms and Conditions Gartner Lead Ranking 107

Seismic

MARCH 28, 2024

Sales coaching programs provide critical guidance that helps organizations maximize the potential of individual sellers, drive team performance, and meet sales goals. Behind every sales coaching program is a sales manager, and it should come as no surprise that effective coaching requires effective managers.

Peer-to-peer 52

Peer-to-peer Effectiveness Work Management Training 52

Vidyard

JUNE 8, 2022

You hear it within any sales organization structure: AE…SE…BDR…SDR. The sales organization structure can be complex at first glance, but once you have a better understanding of the typical roles that make up a sales organization, you’ll soon understand how they work together to build sales pipeline and keep money flowing into the business.

Organization 119

Organization Work Management Marketing Management Advertising Benchmark 119

Sprout Social

JULY 29, 2020

When making purchasing decisions, potential customers put a lot of weight on the experiences of others. As a marketer, social proof such as reviews from customers organically sharing their opinion is extremely valuable. The importance of customer reviews. How to get more reviews from customers.

Effectiveness 139

Effectiveness Marketing Management Case Studies Case Study 139

Martech

MARCH 26, 2024

The digital era has revolutionized how organizations interact with consumers and transformed the role of martech teams. Their ability to assess and analyze vast data sets lets them provide critical insights into customer behaviors, market trends and the overall effectiveness of marketing strategies.

Allocation 92

Allocation Marketing & Strategy Business Forecasting 92

ClickZ

AUGUST 21, 2019

According to Seismic’s newly-released report, entitled The State of Enterprise Sales Enablement, 2019, providing a personalized customer experience is both the biggest challenge – and the biggest opportunity – for effective sales enablement. Currently, just one in five organizations effectively personalize their content at scale.

Organization 105

Organization Personalization Effectiveness Forrester 105

Seismic

JUNE 13, 2023

At Seismic, we’ve seen firsthand how personalization empowers our customers to engage effectively. A new report, The Personalization Payoff , highlights the notable increases in content personalization we’ve seen from our customers. From 2021 to 2022, we saw a 32% increase in customers using personalized services.

Effectiveness 52

Effectiveness Marketing Analytics Tools API Verticals 52

LeanData

JANUARY 25, 2023

Customer indecision is the bane of a salesperson’s existence. However, only 44 percent of those stuck deals are lost to the current status quo, where the prospective customer simply stands pat without the pitched product, service or solution. The JOLT Effect is designed to get them unstuck and advance them on their buying journey.

Effectiveness 52

Effectiveness Peer-to-peer SME Buy 52

Martech

OCTOBER 10, 2023

” Creating a compelling and rewarding customer experience is top of mind for most brands these days, as it is common knowledge that consumers value the journey almost as much as the products and services they buy. In the first article of this three-part series, we explored the collaborative aspects of customer journey operations.

Customer Satisfaction 118

Customer Satisfaction Enterprise Management Work Management Multi-Channel 118

The Marketing Blender

DECEMBER 27, 2023

Marketing Frameworks & Best Practices Contrary to the perception that every marketing strategy is entirely custom, the truth is that it all boils down to frameworks, processes, and best practices. This blog will guide you through the process of identifying your ideal customer profile. Get ready for an enlightening discussion!

Organization 52

Organization Ideal Customer Profiles Brand Identity Branding 52