Remove customer

The Point

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8 Surprising B2B Use Cases for Chatbots

The Point

Trial & Demo Conversions. Successfully converting free trials and (self-serve) demos requires that the user engage with the product early, frequently, and in a manner that drives home perceived value. Consider adding custom chatbots to thank you pages as a way to identify hot leads that might be ready to talk to sales.).

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The Risks of Over-Reliance on Late-Stage Content

The Point

That’s not simply because prospective customers will engage more readily with content that better aligns with whether they’re researching best practices, actively evaluating potential vendors, or somewhere in between. Use of very short-term metrics will almost certainly devalue those leads and the perceived ROI from the program.

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Improving Demand Gen Performance with CRO

The Point

CRO can be implemented at any point in the customer journey, from awareness to purchase, and can be used to improve the effectiveness of landing pages, emails, campaigns, even sales calls.

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5 Most Common Fails in B2B Search Campaigns

The Point

Failure to Understand How Much You Can Pay to Acquire a Customer. B2B clicks can be very expensive, but – depending on your product category and the cost of your solution – a high cost per click can actually be a bargain compared to the potential revenue that a new customer generates.

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MDF Funds & How to Use Them

The Point

What is the value-add that makes you distinct from other partners in a way that customers would want to work with you? The sales team may want demo requests but the best option may be a content asset (say, an ebook) that appeals to someone with the problem that your solution can solve. What actions do you want your prospects to take?

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7 Creative Demand Gen Tactics to Drive Trade Show Booth Traffic

The Point

Invite, don’t Promote – if you’re presenting scheduled demos at the show, or if one of your executives has a speaking slot, invite people to the event as you would a Webinar, i.e. with date, time, location at the show, “what you’ll learn”. Offer opportunities to sign up for a personalized demo.

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Can You Shortcut ABM and Still Make it Work?

The Point

Cross-sell/upsell to existing customers. If the potential buyers for your new or expanded offering are current customers, you can create early, mid- and late-stage nurture content that speaks to the pain points or opportunities that the new solution addresses. Call it ABM-y Customer Marketing. Answers via @spearmktg.