Remove customer

What Works - What Doesn't

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What's on CIO's Minds: Data, Governance and of Course AI

What Works - What Doesn't

That means users must make AI a “glass box” where shareholders, customers and governments can understand how AI made its decisions. If we didn’t have the proper cataloging or tagging of (customer) data, we wouldn’t have ended up with the Ideapad,” he said. Alex Singla, senior partner at McKinsey & Co.,

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Enough About Us! How to Tune Pitch Decks for the Reader

What Works - What Doesn't

If any of your capabilities are “me-toos” acknowledge that and explain how you focused your development efforts on excelling in the areas customers care the most about. Customize More Carefully. You probably already have variations of your deck for customers, for analysts/media, and for investors. Bare lists of customer logos.

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Enterprise Architecture in the Agile Era: Less Policing, More Coaching

What Works - What Doesn't

Jones, SYNLAB’s group head of enterprise architecture, needed to quickly gather and analyze enough information to deploy new systems across hundreds of sites and more than 20,000 employees in 40 countries, and to digitize services such as lab tests to make them much easier for its customers to access.

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3 Areas Where AIops Excels - and 2 Where It Still Falls Short

What Works - What Doesn't

But CIOs should not expect what some customers call “magic” results, such as automatically predicting and fixing any conceivable IT issue, or even just accepting any log or event steam and analyzing it without any data cleansing or normalization.

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ChatGPT Can't Replace Me. Yet. Maybe

What Works - What Doesn't

Most importantly, the ChatGPT content was not customized for the needs of my client, which has an offering in this space they need to discreetly promote. It found and spit back information about the chip’s security advantages, but didn’t find a more recent story about a hardware (and thus unpatchable) security flaw.

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Can You Find the Media Contact on Your Web Site?

What Works - What Doesn't

That means reaching out to IT vendors for their take on industry trends or customer references. After many years producing mostly marketing content for vendors, I’m finding myself doing more technology reporting. That is, when I can find a human being to email.

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Mine the Past for IT Thought Leadership

What Works - What Doesn't

What similar questions should we be asking about data lakehouses that we are not, and how should that affect product development, customer purchase choices and marketing? Security: The problem that keeps sucking up more money but never seems to get better.