Vidyard

NOVEMBER 22, 2017

Congratulations if you’re among the thousands of businesses that have created a library of customer support videos ! Like any product, your videos are targeted to solve a specific customer problem. Log in and let’s take a stroll through how your customers use your videos so you can optimize them for impact.

Paid Search Agency 72

Paid Search Agency Video Marketing Customer Satisfaction Touchpoints 72

Vidyard

AUGUST 28, 2017

Customer expectations are higher than ever and still rising—buyers in both B2B and B2C want e-commerce-level convenience and they want it instantly, everywhere. To keep up, modern customer support teams are turning to social media, video, and service design for answers. Customers Want Support on Social.

Service 61

Service Trends Paid Search Agency Gartner 61

Vidyard

SEPTEMBER 19, 2018

This is where custom attributes show up to save the day. So, what are custom attributes? Custom attributes are a way of tagging your videos with different classification to create a general set of rules based on viewing activities. Alright, I hope I sold you on the idea that custom attributes are your new BFF.

Lead Ranking 85

Lead Ranking Lead Scoring Marketing Qualified Leads Top of Funnel 85

Vidyard

AUGUST 31, 2017

If these terms mean anything to you, you almost certainly work in customer support. And if you’re anything like most customer support reps, you’re under a lot of pressure to keep up with demanding customers, while still providing the highest caliber of service. Deliver personalized support to show customers you care.

Video Marketing 88

Video Marketing Webinar Metrics Knowledge Base ROI 88

Vidyard

FEBRUARY 16, 2022

As Vidyard continues to accelerate coming out of the pandemic and the global reopening of the economy, the company saw its customer base expand by more than 300% annually. More than 250,000 companies use its video messaging and video hosting tools to engage their customers and prospects more effectively.

Video Marketing 50

Video Marketing Paid Search Agency Companies Cross-Selling 50

Vidyard

MARCH 24, 2017

Every CSM knows that change can be a big sticking point for customers, especially a change like a new customer success manager. Brian included the thumbnail of his video in the email as an image (that linked out to the video player on a separate sharing page) so that customers would: know there was a video and. The Results.

Video Marketing 77

Video Marketing Open Rate Click Rate Outreach 77

Vidyard

AUGUST 24, 2018

At the time, I was working on getting an inside sales team up and running at HD Electric, and I was selling to small utility customers across the US and organizations like electrical cooperatives. It would allow an inside sales person like me to engage customers who are not receptive to email or phone calls, in a new and more effective way.

Video Marketing 78

Video Marketing Viral Marketing Outreach Trade Show 78

Vidyard

MARCH 20, 2018

Customer support teams can now capture and share personal video messages directly within Zendesk to close tickets faster and deliver a more personal customer experience. Vidyard GoVideo makes it fast and easy to record, share and track personalized video messages as an integrated part of the customer support process.

Paid Search Agency 0

Paid Search Agency Work Management Video Marketing Marketing Management 0

Vidyard

MARCH 20, 2018

Customer support teams can now capture and share personal video messages directly within Zendesk to close tickets faster and deliver a more personal customer experience. Vidyard GoVideo makes it fast and easy to record, share and track personalized video messages as an integrated part of the customer support process.

Paid Search Agency 65

Paid Search Agency Work Management Video Marketing Marketing Management 65

Vidyard

OCTOBER 25, 2017

Vidyard helps customer support teams resolve cases faster and improve customer experience with personalized and on-demand video for support. Customer experience is a new battleground for companies looking to accelerate their growth and protect their customer base in highly competitive markets.

Paid Search Agency 77

Paid Search Agency Customer Satisfaction Marketing Management Salesforce.com 77

Vidyard

JUNE 26, 2018

There is a clear trend towards going video-first throughout the customer experience. We’re committed to helping organizations realize this vision by making video a seamless and integrated part of marketing, sales and customer service programs.”

Video Marketing 65

Video Marketing Marketing Management Business Marketo 65

Vidyard

JUNE 8, 2018

With video platforms becoming increasingly popular for customer support and around ⅓ of companies already leveraging a dedicated library of “how-to” videos on their website, you’re probably thinking about video in your own support workflows. Some easy things you can do to help Google (and your customers!)

Paid Search Agency 70

Paid Search Agency Video Marketing Tips FAQ 70

Vidyard

MARCH 27, 2018

New capabilities help marketing, sales and customer support teams deliver a wide range of personalized customer experiences proven to stand out and boost audience engagement. A genuine thank you to our customers from Quorum. Our holiday video was just that. And by leveraging personalized video from Vidyard, we saw a 93.5%

Paid Search Agency 65

Paid Search Agency Work Management Marketing Management Video Marketing 65

Vidyard

SEPTEMBER 18, 2019

Expanded partnership helps Marketo Engage customers personalize their marketing experiences and drive greater audience engagement through the power of video content and video analytics. Marketers can also create custom playlists, choose-your-own-path experiences, and hyper-personalized video experiences.

Marketo 65

Marketo Lead Ranking Lead Scoring Analytics 65

Vidyard

MARCH 13, 2018

But with so much competing noise online, marketing and customer experience teams are looking for new ways to stand out and connect with their customers in a more personal way. Click here to watch the YMCA interview: Modern brands are embracing video as a way to tell better stories and connect with customers in more authentic ways.

Video Marketing 65

Video Marketing Personalization Work Management Marketing Management 65

Vidyard

OCTOBER 26, 2016

Halloween is coming quickly, and this creepy/crazy/awesome holiday is a perfect opportunity to have some fun entertaining your leads and customers. Any day of the year, customers want to feel like they’re recognized and understood as the unique person they are, not marketed to as part of a mass group or list. ”, etc.,

Video Marketing 69

Video Marketing Top of Funnel Mobile Marketing Act-On 69

Vidyard

FEBRUARY 22, 2017

Patel, a Demand Generation Consultant and Customer Acquisition Specialist, has worked with brands like Kyocera, WD-40, and Full Circle Insights to build social communities, drive more leads, and ultimately close more deals. The post Go Where Your Customers Are – Wise Words from Sweta Patel appeared first on Vidyard.

Full Circle Insights 73

Full Circle Insights Demand Generation Webinar Metrics Top of Funnel 73

Vidyard

JANUARY 13, 2017

Smart companies create customer testimonials. So their potential customers can hear from (and relate to) people just like them. Customer testimonials can do a fair bit of the legwork of a marketing and a sales team, helping to convince leads and move them further through the funnel and closer to a closed deal.

Video Marketing 50

Video Marketing Top of Funnel Enterprise Management Marketo 50

Vidyard

JUNE 26, 2018

“There is a clear trend towards going video-first throughout the customer experience. We’re committed to helping organizations realize this vision by making video a seamless and integrated part of marketing, sales and customer service programs.”

Video Marketing 58

Video Marketing Marketing Management Business Marketo 58

Vidyard

OCTOBER 24, 2017

KITCHENER, Ontario – October 24, 2017 – Vidyard , the new generation video platform for business, is helping leading B2B sales teams connect with more customers and generate more pipeline through the power of personal video messaging. ” Terminus. Terminus has been at the forefront of building a new category around ABM.

Sales Management 71

Sales Management B2B Sales Account Based Marketing Top of Funnel 71

Vidyard

SEPTEMBER 5, 2018

As a fully integrated video solution for marketing, sales and customer service, HubSpot Video offers seamless video hosting, in-video CTAs and forms, video analytics and personalized video messaging to help growing businesses connect with customers in more personal and authentic ways.

Enterprise Management 65

Enterprise Management Work Management Marketing Management Hubspot 65

Vidyard

JULY 18, 2016

KITCHENER, Ontario – July 19, 2016 – Vidyard , the video intelligence platform for business, today announced that Frost & Sullivan awarded the company its 2016 North American Customer Value Leadership Award for the video analytics market.

Lead Scoring 53

Lead Scoring Lead Ranking Marketing Automation Services Work Management 53

Vidyard

OCTOBER 25, 2017

Customer experience is a new battleground for companies looking to accelerate their growth and protect their customer base in highly competitive markets. It has become a priority for many businesses to deliver intelligent, personalized support experiences that build better customer relationships.

Paid Search Agency 50

Paid Search Agency Customer Satisfaction Marketing Management Salesforce.com 50

Vidyard

MARCH 13, 2018

Amnesty International, Quorum Software, YMCA and others see record results in customer and donor engagement with personalized video powered by Vidyard. But with so much competing noise online, marketing and customer experience teams are looking for new ways to stand out and connect with their customers in a more personal way.

Video Marketing 61

Video Marketing Personalization Work Management Marketing Management 61

Vidyard

OCTOBER 25, 2017

Customer experience is a new battleground for companies looking to accelerate their growth and protect their customer base in highly competitive markets. It has become a priority for many businesses to deliver intelligent, personalized support experiences that build better customer relationships.

Paid Search Agency 50

Paid Search Agency Customer Satisfaction Marketing Management Salesforce.com 50

Vidyard

JULY 27, 2017

Your customer expectations are changing. They’re demanding the highest engagement from your customer support team as possible. I lead the technical support team at Vidyard and today in this Chalk Talk we’re going to discuss how you can use the power of video to engage with your customers from your support team.

Customer Satisfaction 41

Customer Satisfaction Video Marketing Aggregators Contacts 41

Vidyard

MARCH 10, 2014

</strong></p> <p><a href=’[link] src=’[link] alt=’How Video Marketing Influences Your Customers’ width=’750px’ border=’0′ /></a></p> <p> Some stats to share with your peeps! click to tweet ) Tweet the whole infographic! Tweet out the link!

Video Marketing 63

Video Marketing Click Rate Stats Marketing Mix 63

Vidyard

JULY 19, 2016

KITCHENER, Ontario – July 19, 2016 – Vidyard , the video intelligence platform for business, today announced that Frost & Sullivan awarded the company its 2016 North American Customer Value Leadership Award for the video analytics market.

Lead Scoring 50

Lead Scoring Lead Ranking Work Management Marketing Automation Services 50

Vidyard

JULY 18, 2016

KITCHENER, Ontario – July 19, 2016 – Vidyard , the video intelligence platform for business, today announced that Frost & Sullivan awarded the company its 2016 North American Customer Value Leadership Award for the video analytics market.

Lead Scoring 50

Lead Scoring Lead Ranking Work Management Marketing Automation Services 50

Vidyard

JANUARY 29, 2016

And more importantly (no offence), your customers. If you want to build a customer base that’s learning, growing, getting the most out of your product or service, and loving you while they do it, video is the way to go! Let’s take a look at eight ways to use video to support your customer relationships: 1. Get the Guide.

Education 50

Education Video Marketing Ideal Customer Profiles Paid Search Agency 50

Vidyard

JULY 19, 2016

When was the last time you thought about the difference you’re making in the lives of your customers? It’s about getting to the heart of the value you bring to the individual customers that depend on you. Like any good business, we’ve always felt that we were delivering value to our customers.

Thought Leadership 50

Thought Leadership Case Study Case Studies Stats 50

Vidyard

SEPTEMBER 7, 2016

Using video to showcase your product is nothing new, but what about showcasing your customers? Building video content that puts customers in the spotlight is the key to building real advocates, and truly showing off how much you appreciate the people who use your product. Does featuring customers make your content more successful?

Peer-to-peer 50

Peer-to-peer Thought Leadership Case Study Case Studies 50

Vidyard

SEPTEMBER 18, 2019

Expanded partnership helps Marketo Engage customers personalize their marketing experiences and drive greater audience engagement through the power of video content and video analytics. Marketers can also create custom playlists, choose-your-own-path experiences, and hyper-personalized video experiences.

Marketo 50

Marketo Lead Ranking Lead Scoring Analytics 50

Vidyard

SEPTEMBER 24, 2019

Designed for businesses first, Vidyard helps professionals make use of video to engage audiences on their website, social media channels, email marketing, in one-to-one customer communications, and even for internal communications. Vidyard’s free offering can be used by anyone looking for an easy way to create and/or share videos.

Enterprise Management 65

Enterprise Management Marketing Automation Services Marketing Management Video Marketing 65

Vidyard

JUNE 15, 2016

With Vidyard Engage, customer facing teams can now access, record and send video content directly from Gmail and Microsoft Outlook as easily as attaching a PDF to an email. Today’s customer-facing teams are looking for new ways to capture and maintain the attention spans of their target audiences.

Paid Search Agency 65

Paid Search Agency B2B Sales Video Marketing B2B 65

Vidyard

SEPTEMBER 5, 2018

As a fully integrated video solution for marketing, sales and customer service, HubSpot Video offers seamless video hosting , in-video CTAs and forms, video analytics and personalized video messaging to help growing businesses connect with customers in more personal and authentic ways.

Enterprise Management 59

Enterprise Management Work Management Marketing Management Hubspot 59

Vidyard

AUGUST 2, 2016

Lenovo, MongoDB, Bulldog Solutions and more than 100 Oracle Eloqua customers now use video content and analytics to fuel marketing success KITCHENER, Ontario – August 2, 2016 – Video has become the darling of the social media world, but modern businesses are proving that that there are real results to gain from online video content.

Bulldog Solutions 50

Bulldog Solutions Differentiation Eloqua Marketing Management 50