Remove trust
article thumbnail

How to protect customer trust when using AI

Martech

The launch of OpenAI’s text-to-video tool Sora highlights a broader AI problem that too many marketers ignore: With so much AI-generated content out there, customers don’t know what’s authentic. They’re asking themselves questions like: How can I trust this business or build a working relationship if I don’t even know who’s talking to me?

article thumbnail

What Does AI Transparency Look Like? It Depends on Your Industry

Salesforce Marketing Cloud

If you measured it today, how would your business score on AI transparency? This lack of transparency threatens privacy and security, and fosters uncompensated use of copyrighted content, according to Senate testimony by Ramayya Krishnan, dean of Carnegie Mellon University’s Heinz College of Information Systems and Public Policy.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

10 Essential Elements of a Successful Corporate and Personal Branding Press Kit

Trade Press Services Newsletter

Common formats include a downloadable PDF file, a sharable file in Google Drive, an electronic media kit on your website, or a printed version shared at an in-person event. Company or personal overview. If you are an individual, share your personal and professional experience and establish what sets you apart from others in your field.

Press 130
article thumbnail

How You Can Give Consumers More Choice in Advertising

Marketing Insider Group

They want brands to take their preferences into account — and be transparent about how they’re collecting and using user information. For instance, when a customer completes a survey, the results are zero-party data. In terms of ads, you can use zero-party data collection as a way to drive more personalization.

article thumbnail

How to Use Zero-Party Data to Level Up Your Content ROI

Marketing Insider Group

You’re probably already familiar with first-party data – the information gathered directly from customers’ interactions with your brand. The most efficient way to do this is through a Customer Data Platform (CDP) or Customer Relationship Management system (CRM). What Is First-Party Data?

ROI 240
article thumbnail

How to build trust and value privacy with a consent management platform

Martech

They set the standard for providing transparency and choices for how data is used and shared with third parties. Today’s consumers are increasingly concerned with protecting their personal data. At the same time, they demand more personalized experiences. A consent management platform.

Privacy 95
article thumbnail

People Trust Government More When Their Digital Experience Is Better

Salesforce Marketing Cloud

Governments worldwide are facing a trust deficit with their constituents. While there are many reasons for the lack of confidence, one thing is clear: rebuilding trust with the public is essential. Trust in government is needed to get communities back on track on the heels of the global pandemic. The Trust Imperative Report.