WriteSpark

article thumbnail

Murphy's Laws of High Tech Copywriting

WriteSpark

Many of the keywords that a product manager insists must be used to describe a product will in fact turn out to be irrelevant for customer searches. A customer will give you a great case study, but then never get back to you with approval to publish it.

article thumbnail

Murphy's Laws of High Tech Copywriting

WriteSpark

Many of the keywords that a product manager insists must be used to describe a product will in fact turn out to be irrelevant for customer searches. A customer will give you a great case study, but then never get back to you with approval to publish it.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

When You Can't Find a Writer Who Knows Your Technology

WriteSpark

Look for the writer's experience with other clients in your industry or, if helpful, in your customers' industry. Sending links to relevant websites, providing your own published materials, and holding training calls where the writer can hear explanations and ask questions about key concepts are all helpful activities.

article thumbnail

When You Can't Find a Writer Who Knows Your Technology

WriteSpark

Look for the writer''s experience with other clients in your industry or, if helpful, in your customers'' industry. Sending links to relevant websites, providing your own published materials, and holding training calls where the writer can hear explanations and ask questions about key concepts are all helpful activities.

article thumbnail

Article: Producing High-Value Customer Success Stories

WriteSpark

Customer success stories or case studies are powerful promotional tools for a high-tech product or service. Yet, as a long-time success story writer, I know that convincing customers to participate in a case study can be a long and frustrating effort. Does the customer have a story you actually want to tell? PR involvement.

article thumbnail

Terrific Resources for Customer Reference Professionals

WriteSpark

If you develop customer case studies, success stories, or references, you'll want to explore the excellent resources offered by the Customer Reference Forum. The forum started as a community of professionals who manage corporate customer reference programs, including representatives from many technology companies.

Resources 120
article thumbnail

What's Wrong with Saying You're the Best?

WriteSpark

You know that your company has hired very skilled and knowledgeable employees who will do their best to support your customers and make your product fulfill their needs. You know that your product and company is truly the best choice for customers. so why can't you say so in your sales materials?