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Forrester B2B Summit EMEA 2023: Focusing on Customer-First

Modern B2B

Looking inward to fix problems is a minefield, let alone addressing the customer growth opportunity at the same time (think ABM and cross-sell analysis to get a head start here). The post Forrester B2B Summit EMEA 2023: Focusing on Customer-First appeared first on Modern l B2B Marketing. times more growth.

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Forrester: Advocate Marketing Is Critical To B2B Success

Influitive

That’s what Forrester Vice President and Principal Analyst Laura Ramos has found in a new report, Advocate Marketing Creates B2B Customer Relationships That Last A Lifetime. . Stronger relationships with customers were also tied to increased cross-sell and upsell sales, and increased retention/decreased churn.

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Your Cheat Sheet for B2B Revenue Waterfall Transformation

LeanData

Forrester bills its B2B Summit North America as “the premier event for B2B marketing, sales and product leaders to empower their strategies, fuel the revenue engine and drive the business forward.” The cross-functional work team included members from Partners and Siemens’ inquiry-to-close revenue team.

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How to decide if you need an account-based marketing platform

Martech

Are you looking to increase upsell and cross-sell opportunities at key accounts to improve customer lifetime value? Many ABM tool vendors offer an array of add-on professional services to help with strategy goals, in addition to onboarding and training on their products. The results of these adoptions are promising.

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How to decide if you’re ready for an ABM solution

Martech

ABM isn’t just about acquiring new target accounts, it’s about retaining and growing target accounts through cross-sell, upsell and advocacy programs. Once you have satisfactory answers to the above questions, you can start drawing up a list of vendors to contact with RFPs. Enhanced customer experiences. Sounds good? What it is.

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Forrester Report: AI Will Enable B2B Marketers To Deliver Customer-Driven Engagement At Scale

PathFactory

That’s the question at the heart of an October 2018 report by Forrester: AI Will Enable B2B Marketers To Deliver Customer-Driven Engagement At Scale. Forrester defines AI as “the umbrella term for a variety of techniques and technologies for collecting, applying self-learning statistical techniques to, and acting on data.”

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Planning Your 2023 Strategies? Read These Key Takeaways from Our Latest Webinar: Why Full-Funnel, Always-on ABM is Essential in 2023

Madison Logic

Furthermore, according to the 2022 Forrester Marketing Survey, CMOs cited “addressing changing buyer behaviors” and “understanding buyer preferences” as their top areas of focus in 2023. . This tells us something important: the focus of 2023 will be on the customer and enhancing the customer experience. .