Smashmouth Marketing

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Demand Gen Experts Should Ask, 'How's Your Steak?'

Smashmouth Marketing

Is pipeline activity accurately tracked in your CRM and the lead source maintained? Are lead rejections being used to refine the process? They should meet your SLA requirements. Are leads being followed up on in a timely manner? Are conversion events being documented properly? Me, back to my salad.

Demand 197
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33 Questions to Ask B2B Appointment Setting and Lead Gen Vendors

Smashmouth Marketing

What is your onboarding process? How do you pay your SDRs/BDRs? Are they incentivized for Quality or Quantity ? Do you record calls for coaching and QA? Can you provide us with a call recording sample? What technologies do you use? Autodialers? Power dialers? Do your reps use email or text? If so, how? How do you create your messaging?

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@HubSpot Eliminates 2 Billion Cold Calls (from #Inbound13)

Smashmouth Marketing

Use tools such as HubSpot, your CRM, or other tracking systems to know how your company has interracted with the prospect in the past. Gather these inbound leads, then follow the process above, and your ROI will go through the roof. It streamlines the process. Or use tools such as DemandBase to dynamically append data.

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Lead Generation Tips: Business Card Data Entry For Free | Dreamforce Special

Smashmouth Marketing

A week later, they get a spreadsheet with all the data -- perfect for importing into Outlook, Salesforce.com or other CRM systems.

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Demand Gen Experts Should Ask "How's Your Steak?""

Smashmouth Marketing

Is pipeline activity accurately tracked in your CRM and the lead source maintained? Are lead rejections being used to refine the process? They should meet your SLA requirements. Are leads being followed up on in a timely manner? Are conversion events being documented properly? Me, back to my salad.

Demand 100
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B2B Appointment Setting Teams and How to Get the Most From Them

Smashmouth Marketing

If the most important measure is to have meetings with a positive outcome (read: logical next step in the sales process), then doesn’t it make sense that your appointment setting team is compensated on the quality of meetings rather than dials, pitches and meeting count? Old school call center tactics work, but need adjustments.

Jigsaw 100
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28 Questions to Ask B2B Appointment Setting and Lead Gen Vendors

Smashmouth Marketing

What is your startup process? Can I talk to your newest rep and longest serving rep? Can we come for a site visit? During the site visit can I just sit on the floor for an hour and listen? What technologies do you use? Autodialers? Power dialers? Do your reps use email? If so, how? Where do you get your lists? Do you work from scripts?

Lead Gen 100