ANNUITAS

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Translating Online Behavior into Meaningful Conversation (Part One)

ANNUITAS

That usually means making changes to your CRM. Most sales reps loathe their CRM because it’s seen as a chore. But when set-up correctly, your CRM can become a meaningful resource for people trying to sell better. There are two areas that need to be addressed in your CRM. The CRM is where marketing and sales meet.

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Capturing Your Buyers’ Most Meaningful Online Behavior

ANNUITAS

That usually means making changes to your CRM. Most sales reps loathe their CRM because it’s seen as a chore. But when set-up correctly, your CRM can become a meaningful resource for people trying to sell better. There are two areas that need to be addressed in your CRM. The CRM is where marketing and sales meet.

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The Rise of the Marketing Technologist Part 3: People, Process, Content and then Technology

ANNUITAS

All of the usual suspects were in the room – head of marketing, head of sales, marketing automation power users, demand generation leads, content marketer … but also present were the head of their CRM install and the lead project manager of their website and web analytics team — both IT roles in this particular company.

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Salesforce Marketing Cloud Gets an Even Bigger Dose of AI Following 2023 Dreamforce Announcements

ANNUITAS

For example, rather than cutting and pasting or manually typing into third-party prompts, users can simply pick from a prompt menu and get more immediate and — with grounded data from the CRM — potentially more accurate or effective results. This is still a very new process today, and somewhat manual.

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Salesforce and Google Release AI-powered Commerce Tools with B2B Implications

ANNUITAS

Let’s dig into each: The new chatbots leverage natural language processing to learn from the customer’s inputs – which can be used by B2B GTM teams with more complex product configurations and pricing models. All of these are purportedly AI-driven. GTM Implications The obvious benefit for B2C/retail GTM use cases is clear.

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Salesloft’s Latest Release Focuses on Partner Ecosystem, Improved AI and a New Mobile App

ANNUITAS

As we noted in a past ANNUITAS blog post , which unfortunately remains highly relevant, if you have bad sales processes and data – you will simply amplify those bad practices with a tool like Salesoft. The Takeaway Tools like Salesoft can be blessings or a curse for sales teams.

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The Anatomy of a Strategic Demand Marketing Plan – Part 3: The Strategy Phase

ANNUITAS

Over the past two weeks, we have covered the definition of strategic demand marketing and introduced you to the first phase in our process, the insights phase. Through the previously discussed Insights Phase, we gathered information on people, process, content, and technology through a myriad of sources to better understand your buyer.