ViewPoint

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What if CRM had not been invented?

ViewPoint

What differences in marketing and sales management would have occurred if CRM with all of its benefits had not been a part of B2B and B2C marketing? A day doesn’t pass that I don’t hear a remark (usually from salespeople), about the difficulties of using their company’s CRM system.

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PowerViews with Christopher Hosford – CRM/Marketing Automation/Social Convergence

ViewPoint

” Convergence: Technology, CRM & Social Media. ” Christopher notes that it all bodes well for a closer alignment between sales and marketing, although there are still personalities involved: “I think marketing would like very much to be more aligned with sales, and perhaps sales is less inclined to.

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PowerViews with Chris Hosford – CRM/Marketing Automation/Social Convergence

ViewPoint

” Convergence: Technology, CRM & Social Media. ” Chris notes that it all bodes well for a closer alignment between sales and marketing, although there are still personalities involved: “I think marketing would like very much to be more aligned with sales, and perhaps sales is less inclined to.

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Cadence—Multi-touch, Multi-media, Multi-cycle Marketing Multiplies Results

ViewPoint

They are orchestrated by our proprietary CRM (PinPoint), but executed by highly qualified business development reps. I have been trying to get to that person for two years. One way to do this is to avoid under-touching your targets. Touches are a combination of dials, voicemails, emails and in some cases direct mail (multiple media).

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If You Work for a Company that Doesn’t Believe in Marketing, Resign

ViewPoint

Personally, I think Drucker’s definition stands the test of time. I guarantee you, Salesforce’s Marc Benioff has fine-tuned the marketing of his flagship CRM product with killer innovation. A business must have customers and must market its products (I take that to mean sales and marketing) and innovate. “Is

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Good Reads for B2B Sales - Sales Intelligence with Google

ViewPoint

Tap CRM to Give Your Customers a Pleasant Surprise. Christopher Bucholtz says it’s time to use the data in your CRM to help cement your relationships with your customers. Using CRM intelligence about customers’ desires and needs, businesses should create personalized experiences and rewards that match their interests.

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PowerViews with Chris Tratar: Execs Need to Support ‘Sales-First’ Culture

ViewPoint

Everyone in sales recognizes that there is an unfortunate gap between marketing automation and customer relationship management (CRM). There’s This Whole Piece That Fits in Between Marketing Automation and CRM. CRM is good at forecasting, he said. These generate sales leads at a 20-25 percent rate, Chris said.