LeadSloth

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Social CRM, Inbound Marketing and Marketing Automation

LeadSloth

Today I’m a panelist at the Silverpop Client Summit and we’re talking about Social CRM, Inbound Marketing and Marketing Automation, moderated by Adam Needles. Social CRM. CRM is very broad, it’s not just about sales, but about pretty much anything that involves communicating with your customers.

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Sales 2.0: Marketing Automation & Salesforce Chatter

LeadSloth

Many systems send email notifications, special reports in the CRM system or sometimes even instant messages. But it’s always Marketing who decides which alerts will be sent (and when), not the sales person. Lead Tracking and alerts are nothing new in Marketing Automation.

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Why Are Marketing Automation Managers So Hard to Find?

LeadSloth

First of all, in most cases the person is responsible for lead generation , lead nurturing and lead scoring. The marketing automation manager should just as easily talk to a sales person as to a web developer. So let’s first take a look at which skills are typically required, inspired by the job profiles above.

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5 Ways to Use Social Media in Marketing Automation

LeadSloth

Use your Marketing Automation and CRM systems to see if this traffic converts to qualified leads and sales opportunities. It may take a while before potential clients are ready to buy or even want to talk to a sales person. Lead Nurturing. In the beginning, they may not even register on your website, so they are still anonymous.

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Drip Campaigns: Tips From Marketing Automation Monday

LeadSloth

Another company was pulling revenue information from their billing system into the CRM system. One company found that qualified leads were falling off the sales person's radar when they were not buying within one or two weeks. Some companies were actively capturing more information on prospects (e.g. Pipeline Nurturing.

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Learn Holistic Lead Nurturing

LeadSloth

That also means that Marketing will be involved much longer: not just to generate leads, but also to nurturing the leads until they are ready to talk to a sales person. And by integrating with the CRM system, sales can also be kept in the loop. New Marketing Technology. Creating a Dialog.

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Marketing Automation Trends for 2010

LeadSloth

An attached CRM system can kick the records back into a marketing automation system’s lead nurturing program and alert the assigned sales rep if the leads become active. In 2010 there will be many integrations between marketing automation and CRM systems that will change how teams work together to close business.