Lessons for Sales and Marketing from Cloudforce San Jose
Adobe Experience Cloud Blog
JUNE 23, 2010
Chatter is more than a social media tool – it’s a social CRM tool. Other CRM systems give you information about a prospect or customer, but you don’t see the ‘how’ or ‘why’ of that information. Essentially, other CRMs are missing the relationship part of CRM. The Internet took 4 years.
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