Customer Experience Matrix
DECEMBER 8, 2011
Importing social data: loading social data into the marketing automation database so it can be used for segmentation, analysis, and sharing with salespeople via CRM integration. Plenty of third party applications can do this, so providing it within the marketing automation system is mostly a matter of convenience.
Customer Experience Matrix
JANUARY 7, 2010
On the other hand, there are still plenty of new entrants; few pioneering vendors have failed or consolidated; and related software vendors (in this case, CRM, email and Web site management systems) haven’t yet introduced me-too products. So much for the rear view mirror. me-too products. external data.
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Adobe Experience Cloud Blog
JUNE 23, 2010
Chatter is more than a social media tool – it’s a social CRM tool. Other CRM systems give you information about a prospect or customer, but you don’t see the ‘how’ or ‘why’ of that information. Essentially, other CRMs are missing the relationship part of CRM. 7% of leads/contacts in your system are duplicates.
Online Marketing Institute
JULY 31, 2009
This originates from Jigsaw, and provides Executive names, phone numbers, and email addresses without any additional subscription. We do have a partnering arrangement with Jigsaw, which may lead people to think that we are primarily for prospecting but that is not true.
Online Marketing Institute
JULY 31, 2009
Recently, I’ve heard from companies like Bulldog Solutions, InsideView, Jigsaw, netFactor, Reachforce, PointClear, Genius, Leads360, among others. They need a platform that fits together with their CRM/SFA systems but separately helps them to identify and sort the best leads from the rest and to nurture those not yet ready to buy.
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