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Social CRM: The Latest Evolution for Managing Customer Relationships

Adobe Experience Cloud Blog

The days are long gone when sales representatives could rely on their ability to “read” prospects to make the sale, thanks to buyers researching their purchases online. The need to better understand online behaviors to convert leads jump-started the evolution of customer relationship management (CRM).

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Marketo Sales Insight Expands Salesforce Access to Marketing Data

Customer Experience Matrix

Summary: Marketo's new Sales Insight ranks prospects for sales people, based on recent Web and email activities. Marketo today officially launched “Sales Insight”, an application that makes prospect activity history directly available to sales people from within Salesforce.com. There are some subtle differences.

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True Social Selling

Adobe Experience Cloud Blog

Years ago a successful sales representative knew how to optimize their time by ‘reading’ their prospects.   The key to the salesperson’s success was interpreting the signals of their prospect, allowing them to focus their time when it was needed most, at pivotal moments during the buying process with those most likely to buy.

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Why a Single Source of Truth Is a Huge Deal

Full Circle Insights

That’s why the company was built from the ground up on the principle that marketing data should reside in the CRM. With attribution capabilities inside the CRM, marketing can link revenue to campaigns and analyze which types of marketing outreach produce the most ROI and reallocate budget dollars as appropriate.

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The Elements of Great B2B Lead Management

Full Circle Insights

What are the qualities of great B2B lead management? B2B lead generation operations experienced a seismic shift when the pandemic took in-person events, which so many companies rely, off the table. B2B teams can use this opportunity for a reset so they can achieve great lead management. It’s an important question.

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Press Release: Full Circle Insights Partners with 6sense on Integration that Empowers Marketers to Measure the Impact of ABM Strategies Inside the CRM

Full Circle Insights

Since Full Circle ABM is built natively inside the CRM, marketing and sales teams that use it to measure campaign impact can align around a single source of data truth and work more collaboratively to target accounts – a key ABM advantage. For more information, visit 6sense or follow us on LinkedIn and Twitter.

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Coming Soon: Full Circle ABM

Full Circle Insights

Leading intent data providers in the marketplace such as 6Sense, DemandBase, and Bombora are also in alignment with the significance of Account Based Marketing. At Full Circle Insights, we’re also seeing agreement from existing customers and prospects, who are looking to use our platform as part of an ABM strategy.