PowerViews with Jim Dickie: Customer-centric is Key
ViewPoint
APRIL 24, 2013
Jim is Managing Partner at CSO Insights, a research firm that specializes in benchmarking how companies are leveraging people, process, and technology to optimize the way they market to, sell to, and service customers. Jim is also an author and often-requested keynote speaker at sales management, CRM and E-Business conferences.
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