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The Right Customer at the Right time

Cintell

The key to commercial success, whether digitally or traditionally, is to find the right customer at the right time in the right place and present them the right content. This has become a whole lot easier in the digital age with access to big data to inform us and provide guiding insights across a customer’s journey.

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Cintell and Salutary Data announce a partnership that brings customer intelligence and B2B data together to deliver high quality leads

Cintell

Cintell and Salutary Data have formed a partnership to provide a broad array of B2B data and services designed to help businesses understand their existing customers better and fill the sales pipeline with leads that convert into new customers at a higher rate. The company aggregates U.S.

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Habits of Customer-Centric Marketers: Q&A with Erika Goldwater

Cintell

In a recent study we read, the role of marketing is changing to become the chief advocate for customers. Customer-centricity is a competitive advantage! Customer-centricity is a competitive advantage! We tapped into the growing Cintell community for perspective from the front lines of customer-centric marketing.

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17 Things High-Performing Companies Do to Optimize Their Buyer Personas

Cintell

(Or maybe you knew that already, because organizations from SiriusDecisions to Aberdeen Group to Forrester have all studied, at length, the impact and importance of buyer personas to fostering and achieving customer-centricity in marketing organizations.). But getting to a state of persona nirvana is easier said than done.

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29 Ways to Use Your Personas

Cintell

Leverage insights to inform customer personas for specific post-sale activities designed to retain and upsell existing customers. Create brand advocate personas to understand how to turn customers into evangelists. Use words and phrases from persona research to ensure your content marketing echoes the voice of your customer.

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Why Personas Fail

Cintell

Personas should be made available throughout the business, referenced quickly and easily to guide the direction of marketing, sales, and product decisions. Read more about this in our post “ 5 Signs You Don’t Know Your B2B Customer ”. When they are not updated. Unfortunately the response often comes back in the form of years.

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B2B Marketing Leaders, Can You Brief Your Consultants on Your Buyers?

Cintell

In my roles over the past several years, whether consulting solo or working alongside other talented agencies, one challenge has been a constant: our clients struggle to brief us on their customers. Fully operationalized personas allow customer-centric orgs to: Build products that solve real problems.