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Getting Started with HubSpot: A 4-Step HubSpot Setup Plan

SmartBug Media

CRM platform implementations and migrations are not as hard as you may think. My fellow SmartBug® Jessica Vionas-Singer wrote an article on why CRM implementations fail , to provide you with a broader picture. Connecting your domain to HubSpot means anyone navigating the web will be able to access all the HubSpot content you publish.

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How Social Media and CRM Integrations Can Improve Your Customer Relationships

Oktopost

Customer relationship management is one of those subjects that changes more often than it keeps still. The introduction of CRM happened way back in the 1980s, when databases were just starting to make the rounds in the corporate world. But a CRM used in isolation is still limiting.

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Marketo Conference: Small Changes, Big Picture

Customer Experience Matrix

Marketo placed these changes in the context of unveiling itself as “customer engagement platform”. This requires a large customer base, easy access by app developers, enough power to be useful, and a barrier that keeps the monopoly intact. Every major marketing automation vendor has tried to do the same.

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21 Tips & Other Impressions from the Marketo User Summit

The Point

The clients we work with are concerned with more basic, day-to-day issues: enhancing sales productivity, converting more inquiries to sales-ready leads (or trial users to paying customers), better leveraging their marketing database, and increasing demand generation ROI. Why does Marketo publish their pricing on their Website?

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How to Reduce Unsubscribes Using Subscription Management

The Point

I’ve written previously in this space about how to reduce unsubscribes by giving prospects and customers the option to update their contact information rather than forcing them to opt out of email entirely. Or if customers want to receive critical product updates, but not information on training classes.

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Top Social Media Measurement and Tracking Tools

Online Marketing Institute

–Erin Hoskins, Senior Marketing Director, New Media, Meredit h. Tool: Open Site Explorer (SEOmoz) URL: Opensiteexplorer.org What it does: Offers data on most-linked-to content and most-linked-from sites, and allows Web publishers to compare their own data against the competition. It’s also simple to customize.” B2B Publishing.

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Social Pros 27 – Jeremiah Owyang and Rebecca Lieb

Convince & Convert

Jay : Well, just about anything published on grantland.com is about my favorite thing ever. Also our good friends at Infusionsoft , email and CRM folks that we use for all of our email stuff at Convince & Convert and at Social Pros. I think we are confusing marketing and customer service. Eric : Indeed.