Verint Analyst Days Takeaways: Elevating CX to Narrow the Engagement Capacity Gap
Aberdeen
DECEMBER 21, 2022
Follow him: @omerminkara, LinkedIn . Rather, firms must focus on enabling customers to use the channels that are most convenient and preferred by each client to meet their needs – while ensuring that these interactions whether they be self-service or assisted service remain consistent and efficient. Omer Minkara.
Let's personalize your content