Elevating B2B Customer Retention: Innovative Strategies for Lasting Relationships
Engagio
APRIL 12, 2024
What is customer retention and why is it important “It costs five times as much to attract a new customer than to keep an existing one.” This, in turn, leads to steady (and predictable) revenue and lower acquisition costs over time. ” – Philip Kotler, American marketing author, consultant, and professor emeritus.
Let's personalize your content