Remove interactive network
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PKM and the Organization - Pollard

Buzz Marketing for Technology

Pick up the phone, walk down the hall, use IM (if your company allows it), use Skype (if your company allows it), or, as a last resort, send an e-mail to the people who might know what you need to know. One of the initial goals of KM was disintermediation -- getting rid of the layers between front-line people and useful information.