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ANNUITAS

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Adobe Marketing Automation Updates 2023 | Research Brief

ANNUITAS

Adobe has made significant advancements to its Dynamic Chat capabilities inside Adobe Marketo Engage. conversations to date. New advancements include improved sales routing, to get prospects inside an automated or assisted chat routed to the proper sales rep faster. Let’s dig in to these new and advanced features.

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Key Findings from the 2021 ANNUITAS Enterprise Marketing Automation Platform Analysis

ANNUITAS

Too often MAPs are associated with tactical email nurturing and simple lead qualification — tactical use cases that dominate immature platform deployments. Does it offer a solid integration with Salesforce (or other, leading CRM), including a view into the lead, contact, account and opportunity objects?

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Meet the ANNUITAS Evangelists

ANNUITAS

With experts in marketing and sales technology, strategy, data and analytics, web and engagement channels, content, and so much more, it’s no wonder we are able to do what we do so well. But we don’t want to keep all this knowledge and expertise to ourselves. She is very active in the demand technology community. Certifications (and more!):

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What Does Drift’s Re-Positioning as a “Buyer Engagement Platform” Mean for New and Existing Users?

ANNUITAS

Drift considers itself a pioneer in “Conversational Marketing,” but it recently has begun to pivot its positioning, now referring to itself as a “Buyer Engagement Platform”. This could make Drift a ‘must have’ element of the technology stack required to support a mature, multi-channel, perpetual Growth Engine — both pre- and post-sale.

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The End of Forms as We Know It

ANNUITAS

You probably have heard the term Progressive Profiling before (especially if you’re a Marketo user ) and you’ve likely heard about it in the context of form functionality. A Progressive Profiling Model should guide data intake sequencing in your lead management by asking for small bits of information from a buyer in digestible increments.

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How Do You Know Your Demand Marketing Is Providing Real Lift to Sales?

ANNUITAS

Both ask the same, fundamental question when analyzing demand marketing budgets: What real sales ‘lift’ am I getting from this spend? Demand Marketing should be held to a clear, high standard of incremental – i.e., ‘net’ – contribution to sales. What do CFOs and CROs have in common? What do we mean by lift? Incrementality.

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Next Generation Growth Marketing: The Evolution Towards Strategic Demand

ANNUITAS

It has brought focus to both customer experience and revenue outcomes – and the relationship between the two – and resulted in growing attention to the science of optimizing conversion. Too often Growth Marketing in practice is just an evolution of a tactical lead generation mindset – where the ‘value’ seems to get lost in translation.