Remove interactive relationship

Marketing Interactions

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The Importance of Humanness in B2B Content Experiences

Marketing Interactions

A recent study from researchers at the University of Florida found that it’s not the question of whether people prefer a chatbot or an exchange with a human, but rather the perceived “humanness” of the interaction. Even more critical to recognize is that self-guided interactions are outpacing personal ones by a ratio of 55/45 , per Gartner.

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How Marketers Can Help Reps Use Sales Content Effectively

Marketing Interactions

To do this, it must either instigate inquiries from your buyers or invoke curiosity and engagement when used by a sales rep or dealer rep in outreach or in support of conversations. The main point about sales content is that sales reps must be able to use it effectively to engage buyers and forward sales conversations.

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Help Your B2B Buyers Do Their Own Discovery

Marketing Interactions

I firmly believe this timing factors into why conversations with sales reps push to the back of the bus. If done well, you establish relationships with all those involved in the buying process. And the consistency of relevant and timely engagement will be surprising and welcome enough to get your relationship off on the right foot.

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Put B2B Content in Context Across the Customer Lifecycle

Marketing Interactions

To keep this simple, I posit that every time a buyer or customer interacts with your content, their context shifts. Sales Content: Evidence content that supports sales conversations to help buyers act, get everyone on board and mitigate risk of disruption with making the change. Assumptions are clearly not working. If not, it should.

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Create B2B Buyer Personas that Inform Content Marketing Strategy

Marketing Interactions

Demonstrate their relationships to other members of the buying committee. And, most importantly, structure the interviews as conversations, not inquisitions. Questions to Ask Salespeople: Who do you usually interact with at prospective companies? Who else do you need to get into these conversations?

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The Value of Content Operations for Committed B2B Marketers

Marketing Interactions

Clarity is just as important to those interacting externally with your content as for your internal team productivity. Where the demand generation team may need a white paper to generate leads, the sales team may need parts of it to support crucial conversations at specific stages in the buying process. Let’s take a look….

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Rethink B2B Content for Buyer Enablement

Marketing Interactions

Qualified buyers (and buying committees) who welcome sales rep conversations. Perhaps the resulting quality of engagement with sales reps can transform the relationship between marketing and sales teams. The post Rethink B2B Content for Buyer Enablement appeared first on Marketing Interactions.