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How A Content Contingency Plan Can Help You Stay Calm in a Crisis

Scoop.it

Or a contingency plan, as it’s officially known. This is where a content contingency plan comes in handy. Having a content contingency plan means that when things go wrong, your online reputation doesn’t suffer. What is a content contingency plan? How to create a content contingency plan. Answer: not many.

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Crisis Management and Recovery: How to Prepare a Content Strategy for Business Continuity and Contingencies [Ebook]

ClearVoice

An effective plan incorporates an emergency response, who to communicate directly to, outward and inward reputation management plan, disaster recovery, contingency communications, business continuity, and a clear delineation of key personnel and their list(s) of responsibilities. Facebook, Twitter, Instagram). Address online comments.

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The Social Media Sick Day

Webbiquity

Not only do the doors close on your storefront, but all communications with customers, including social media marketing , goes down. It’s a contingency to plan for before even opening up a business. Let’s examine what happens when your business takes a social media sick day. One day, two days, what if it’s more than a cold?

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Social Media Down Time Doesn’t Have to Be a Customer Experience Nightmare

Martech Advisor

Social media down time is a challenge for any brand. To mitigate the impacts of social media outage (an increasingly common phenomenon), we look at: What marketers can do to prepare for outage scenarios. What to do when social media is down – three action points. How to respond once social channels are back live.

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11 Tips for Manufacturing Marketers Dealing with the Coronavirus Crisis

Brandpoint

Key to resilience is the development of ongoing contingencies to mitigate against this loss.”. Then publicize the link to that section using your social media outlets. Start Twitter chats. The more proactive you can be in strengthening your digital marketing campaigns, the better positioned you will be for future contingencies.

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What You Can Learn from a Tweeting Chicken

Convince & Convert

In pursuit of Guinness World Record glory, Chicken Treat, an Australian restaurant chain, has handed its Twitter account over to a tweeting chicken named Betty. To keep this campaign exciting, Chicken Treat was smart to leverage both Twitter and Periscope. Betty’s mission? Sound crazy? See Betty in action. Incorporate a Live Element.

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What You Can Learn From Taylor Swift’s New Album Instagram Teaser Campaign

Convince & Convert

The posts are also being shared on Twitter, where considerable engagement is being generated as well. Align this with insights from your social media communities on their top wishes and questions to aid in your decision making. Social media was intended as a channel where people can come together and share experiences and stories.