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6 Tips to Scale Knowledge Base Content That Truly Helps Customers

BenchmarkONE

A well-conceived knowledge base can act as a useful virtual self-service portal for your customers. If you’re confused about why you should invest time and effort into creating one, look at the following statistics: As per Forrester , customers prefer knowledge bases over all other self-service channels.

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How to increase website engagement with content recommendations

Martech

Every content provider wants more engagement with their online content. Effective content recommendations are one way to achieve this. Here’s how to develop the best recommendation strategy for your site, content and audience. What is content recommendation? but there’s no one-size-fits-all approach.

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How to Optimize Content for Generative AI

Convert

Collaborate with other (personal) brands on content creation, event hosting, giveaways, etc. Researchers optimized content using different tactics and tested which of those on-page optimization tactics helped pages to come up in more AI answers. Source (PDF) It is a good start and something to implement in your content strategy.

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Winning at Search: The Rising Importance of Having Diverse Content Types

Content Standard

As Google’s algorithm changes, so do the strategies of SEOs, content creators, and marketers vying for the precious digital real estate that comprises its SERPs. For the search engine’s 23-plus years of existence, written content has been its bread and butter, historically making up the majority of initial query results one sees.

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What’s New with HubSpot’s SEO & CMS [2023 Update]

SmartBug Media

SEO stands for search engine optimization , which is the process of optimizing webpages, content, and links to help businesses rank higher in search engine results pages (SERPs). CMS stands for content management system, a software application used for creating, managing, and publishing content on websites.

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Starting a Blog for Your Business: Checklist

Sharpspring

And this is why many business blogs never deliver any noticeable results: They rank for random keywords that never bring any sales or leads. Moreover, a business blog is usually an island: Someone is writing content for them and publishing it randomly when they have time. There is a ton of great content about everything.

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Win as One: The future of financial services teams 

Seismic

First, we crawl In partnership with Seismic’s Professional Services team, your journey toward building a robust content management foundation starts with taming chaos and optimizing content utilization during the “crawl” phase. Seismic Learning keeps client-facing teams informed about new initiatives and content.