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Want to Deliver an Outstanding Customer Experience? Read On

Cintell

As per this Oracle survey , 74 percent of senior executives claimed that customer experience significantly impacts the enthusiasm of customers and turns them into loyal brand advocates. A study conducted by American Express revealed that 60 percent of survey participants were willing to pay extra for getting a better experience in return.

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17 Things High-Performing Companies Do to Optimize Their Buyer Personas

Cintell

From our research study with over 150 B2B organizations, we identified some habits of high-performing organizations, the ones who have it figured out. With this research, we developed a framework for buyer persona optimization to help marketers like you benchmark your persona strategy. Related reading: Why Personas Fail.

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How Marketers Use Data to Develop Personas

Cintell

The report is an analysis of a massive annual study that surveyed 695 million records in B2B companies’ databases and spoke with more than 500 marketers to assess the state of data driven marketing and data quality. 58% of companies also utilize this information to model best customers and identify best audience segments.

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Habits of Customer-Centric Marketers: Q&A with Erika Goldwater

Cintell

In fact, the #1 priority of B2B marketers in 2016 will be “understanding buyers,” according to a recent survey from the IT Sales and Marketing Association. She loves to write and develop content from ideation, development, production, to promotion. There is more to content today than ever before.” Assume nothing.

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29 Ways to Use Your Personas

Cintell

Additionally, they leveraged them for sales training and demand generation to inform campaign decisions. of those surveyed felt that at least 75% of their organization could confidently name their personas and key attributes. For Content Marketers. For Webmasters and Website Content Managers. Surprisingly, only 8.2%

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Habits of Customer-Centric Marketers: Q&A with Donna Danis

Cintell

In fact, the #1 priority of B2B marketers in 2016 will be “understanding buyers,” according to a recent survey from the IT Sales and Marketing Association. We help our clients discover their personas through primary research; and, then we help them operationalize around those personas throughout their sales and marketing efforts.

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Habits of Customer-Centric Marketers: Q&A with Julie Carey

Cintell

In fact, the #1 priority of B2B marketers in 2016 will be “understanding buyers,” according to a recent survey from the IT Sales and Marketing Association. Research, buyer insights, and persona building allow us to figure out which buyers we can (and should) connect to and what will trigger them to take action.

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