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Customer Experience Matrix

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Dueling Strategies: Adobe and Oracle Take Opposite Paths to Customer Experience Management

Customer Experience Matrix

The platform fills the center of Adobe’s three-part corporate mission to “make, manage, and measure” digital content and experiences. The other two pieces were already in place: “make” is Adobe’s original content creation business, while “measure” is Omniture Web analytics. This is certainly an advantage.

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Coremetrics Survey: Online Marketers Eager to Consolidate Data Across Channels

Customer Experience Matrix

If I were feeling particularly tendentious, I could argue other data in survey supports my claim that digital marketers are relatively disinterested in personalization. But the actual question asks about email, display advertising and onsite content personalized " based on individual online behavior ”. database) marketers and Web (i.e.,

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Aprimo Marketing Studio Supports Sophisticated Business Marketers

Customer Experience Matrix

This starts with the core functions of any business marketing system: outbound and multi-step email campaigns, landing pages, Web behavior tracking , lead scoring, Salesforce.com integration, reporting and content management. The same rule-building interface is used for content selection rules, segmentation queries, and lead scoring.

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Claritix Assembles Marketing Data for Analysis: Maybe That's Enough

Customer Experience Matrix

It also uses matches created elsewhere such as lead IDs used to synchronize CRM and marketing automation data or cookie IDs imported from Google Analytics. Imported data includes contacts, funnel stages, campaigns, channels, revenue, and content. The matching happens at both the contact and account level.

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MarketingPilot Offers Integrated Marketing Management for Mid-Size Companies

Customer Experience Matrix

Yesterday's acquisition of AssetLink by SAS has prompted me to finally write about MarketingPilot , a vendor I've been following since its launch nearly ten years ago.