Paul Gillin

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Content Curation on Steroids

Paul Gillin

In the process, it’s creating some compelling new ways to derive value from content. Content curation is about filtering the stuff that people really need from out of all the noise around it. CIThread scours the Web for relevant content, much like a search engine does. There’s intelligence on the front end, too.

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3 Branded B2B News Services That Get It Right

Paul Gillin

Most content marketing is currently delivered piecemeal in the form of white papers, e-books, webcasts and the like. While there’s nothing wrong with that, drive-by customers are hard to engage in conversation. Navigation is clean, headlines are well-written and content is timely, with continuous updates throughout the day.

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I’ve Been Writing A Lot Lately, Just Not Here

Paul Gillin

These publishers eschew search optimization in favor of creating content that people want to share. report reveals a startling disconnect between B2B companies and their customers that should give every marketer pause to reflect on his or her priorities. Short on content? And they’re killing it online at the moment.

BtoB 50
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Five Often-Overlooked Reasons Senior Executives Should Use Social Media

Paul Gillin

Finding connection points with customers and prospects – Executives typically spend a lot of time meeting with customers and business partners. Customers, partners, and employees also follow executives who matter to them. Many executives create thought-leading content all the time in emails and posts on the company intranet.

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Recent Writings: Negativity, Social Gaffes and Farewell to Case Studies

Paul Gillin

I haven’t had a chance to blog here lately because most of my writing is been on assignment for other publishers. Because a little negativity reinforces the validity of the positive comments you publish. The fact that one out of 10 customers may displeased with product can be looked at another way: 90% are happy.

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Attack of the Customers Press Release

Paul Gillin

New Book Explores Recent Epidemic Of Online Customer Assaults on Businesses. ‘Attack of the Customers’ Helps Marketers and Business Owners Manage and Prevent Reputation Threats Carried on Blogs and Social Networks. How to create a culture that puts customers first.

Press 50
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Five Lessons From the Web 2.0 Summit

Paul Gillin

Make Marketing a Service to Customers - I didn’t write down who said this, but the comment stuck with me long after the conference was over. But in the new world of tuned-out customers, the only way to get make an impression is to be helpful, entertaining or memorable. Here are five key insights I took away. This year’s Web 2.0

Web 2.0 50