Remove contact portal
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E-commerce security 101: Essential information for web store owners

Sana Commerce

These include protocols that protect both the businesses selling their products online, as well as the customers sharing their personal information to purchase these goods. Payment Card Industry Data Security (PCI DSS) : Commonly known as PCI, this industry standard relates to the protection of credit card information. .

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Decoding B2B portals: Your gateway to e-commerce success

Sana Commerce

B2B portals, not to be mistaken with B2B e-commerce, is a term that often pops up in conversations surrounding digital transformation. But what exactly is a B2B portal, and how does it relate to the broader realm of e-commerce? What are B2B portals? B2B Portals vs. e-commerce sites: what’s the difference?

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Key Takeaways From HubSpot Inbound 2021

Envy

For marketers, our biggest takeaway is the ability to differentiate and manage different brands through one portal, while building even more complex reports. For service people, our biggest takeaway is that their customer portals will help your customers get the help and information they need when they need it. Customer Portals.

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The Complete Guide to Channel Sales

Salesforce Marketing Cloud

Channel sales types Benefits of a channel sales model Drawbacks of a channel sales model — and how to counteract them How to develop and execute a channel sales strategy Empower your partners and grow From personalized portals to AI-powered lead routing, see how Partner Relationship Management can help you.

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Boosting Your CLG Game: Why Your Website Matters

Heinz Marketing

Account Management Portals: These are everywhere now. To make an impact, a customer-focused account management portal not only provides access to order history, invoices, support tickets, but also incorporates relevant news and resources that help each customer get more out of your product/service.

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Knowledge Management: How To Retain Agent Expertise If They Leave

Salesforce Marketing Cloud

They’re also your go-to for information when your knowledge management system isn’t organized in an effective way. Knowledge management means capturing, organizing, and distributing information that is critical to providing customer support. Now think about what you’ll lose and have to deal with if those individuals leave your company.

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3 Ways to Take Your Self-Service Customer Service From ‘Meh’ to Marvelous — Quickly

Salesforce Marketing Cloud

A customer portal , a branded website customers log into to access personal information and complete actions related to their account. Create and consistently update knowledge base articles to make sure your users always have the most relevant information. It’s also the foundation for generative AI in self-service.

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