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Marketing Craftmanship

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Why Clients Don’t Value Your Ability

Marketing Craftmanship

Although client communication is at least as important as actual performance in most service businesses, companies seldom give that task the attention it deserves. Cutting through the vast amount of information that clients receive each day. For scheduled contact, consistency also matters.

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Make the Short List…Or Die Trying

Marketing Craftmanship

For most B2B companies, there’s no reliable way to predict when a prospective client will purchase their product or engage their services, regardless of what their “marketing automation” expert promises. Firms that succeed in making the short list believe that consistent, intelligent contact with target audiences will yield results.

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Is Your Client Newsletter a Marketing Albatross?

Marketing Craftmanship

Client newsletters are the most widely used, often abused and hotly debated marketing tactic for professional services firms of any size. Here are three highly subjective myths and realities to help your firm determine whether it’s a worthwhile tool, or how to improve your current newsletter.

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Bare Essentials: Marketing as a Necessary Evil

Marketing Craftmanship

Business owners across all industries and professions start companies because they have a specific expertise or interest – whether it involves trading currency futures or replacing car mufflers – and eventually discover that selling their product or service is neither in their wheelhouse, nor something they enjoy doing. Your credibility.

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The Death of Rolodex Marketing

Marketing Craftmanship

Surprisingly, a significant number of professional services firms continue to resist building online brand visibility as a business development strategy. Studies show that business buyers now complete up to 75% of their decision-making process online, in advance of contacting potential suppliers.

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What Your Doctor Can Teach You About Business Growth

Marketing Craftmanship

Although client communication is at least as important as actual performance in most service businesses, companies seldom give that task the attention it deserves. Cutting through the vast amount of information that clients receive each day. For scheduled contact, consistency also matters.

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Three Myths and Realities of Client Newsletters

Marketing Craftmanship

Client newsletters are the most widely used, often abused and hotly debated marketing tactic for professional services firms of any size. Here are three highly subjective myths and realities to help your firm determine whether it’s a worthwhile tool, or how to improve your current newsletter.