Paul Gillin

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My Favorite Productivity Apps – Multimedia & Web

Paul Gillin

Continuing on my post from two weeks ago about my favorite PC productivity tools, here’s another list of goodies. I consult lots of websites on a regular basis, of course, but there are a few that have special utility to my daily work style. Most are free, all are bargains. Photo/video. Tweetdeck for Twitter is one.

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American Express Dreams Up a Potential Win-Win-Win

Paul Gillin

According to a press release, “These events provide online sellers with the opportunity to put their products in front of customers in a traditional retail setting. ” Each boutique that agrees to host a Trunk Show gets $75 worth of credits to buy supplies and a chance to win a $5,000 design consultation from Rue Magazine. .”

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Attack of the Customers Press Release

Paul Gillin

Customers are taking their complaints about companies and products to the Internet in record numbers, and a new book tells what is driving this trend and how businesses can avoid being victims of customer attacks. How to create a culture that puts customers first. Failure to deliver exceptional customer experiences is simply failure.”.

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Live Blog: How to Make Collaboration Cook

Paul Gillin

BASF Chemical set up webinars, learning events, demonstrations and consulting services to move people onto the new platform at their own pace. Liew told of one product manager who spotted a post on the company’s Facebook page that he couldn’t decipher: “Holi hay ghar me mat bhetto.”

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IBMer: ‘Social Selling’ Is a Sales Process in Itself

Paul Gillin

So when IBM began to introduce the concept of “social selling,” it chose a test base of a few hundred salespeople and their managers to build a set of integrated systems that improved productivity and reduced administrative overhead. The tools made it easy to find information and expertise by consulting friends.

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How to Get Salespeople Aboard the Social Media Train

Paul Gillin

Hoffman, who runs the Boston-based MJ Hoffman and Associates sales training and consulting agency, shared four ideas for getting salespeople off the social media dime in a presentation at the Inbound13 conference in Boston today. How good is a competitor’s product? I think they’re worth sharing.

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Facebook Tips for Midsize Businesses

Paul Gillin

Conventional wisdom holds that product samples need to be distributed on the street or unsolicited to the mail. Dentoola consulting gives away reports on how to apply social media in the dentistry profession. Buy ads against pages of competitors or similar products. Use Facebook for sampling.