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The Best Customer Experience Conferences of 2024 - FOMO Alert

CMSWire

Upskill, shake a tail feather and network at these top customer experience conferences in 2024. Continue reading.

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Leveraging generative AI to improve customer experience and increase revenue: The MarTech Conference keynote

Martech

Customer expectations will continue to grow year-over-year. ” asked Talisha Padgett, Microsoft’s general manager, martech platforms and AI, in her keynote kicking off Day 1 of The MarTech Conference. Understanding the customer. Customer personalization and engagement. trillion in annual global productivity.

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Q&A with Alicia Arnold: The MarTech Conference

Martech

One central theme of the MarTech Conference (coming up Tuesday and Wednesday next week) is how to use the amazing array of tools now available, from AI to data analytics, to actually enhance customer experience. Understand how to identify key CDP use cases that will take the customer journey map from illustration to action.

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Q&A with Justin Sharaf: The MarTech Conference

Martech

Justin Sharaf, founder of marketing services and consulting company GIR Consulting, has put together a fantastic panel for the upcoming MarTech Conference. he’ll be discussing how MOps should prepare their stacks and teams for customer experienced-based AI. Bring real customer experience-based AI use cases to your leadership.

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Marketing AI blueprint unveiled at The MarTech Conference

Martech

Goodin unveiled the marketing AI blueprint in a keynote that kicked off Day 2 of The MarTech Conference. It’s in the customer experience layer where marketers are uniquely positioned to help integrate generative AI technology for use by other teams in the organization. Go here to register for free and see the full keynote presentation.

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Q&A with David Iscove: The MarTech Conference

Martech

At the MarTech Conference next week, he’ll be sharing a new blueprint for customer experience that he summarizes as: “Always on, always listening.” Register (free) for The MarTech Conference here His session will go live at 2.25pm ET on Tuesday, March 19. Are they fooling themselves?

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How to keep up with accelerating customer expectations: The MarTech Conference keynote

Martech

How can brands keep up with the fast-changing and ever-increasing customer expectations? That was the focus of top marketers in the keynote discussion kicking off Day 1 of The MarTech Conference. The challenge for marketers is to catch up with those customers. Understand your untethered customers. Arnold asked.