Cintell

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Habits of Customer-Centric Marketers: Q&A with Hendrik-Jan Francke

Cintell

If companies are struggling to put buyers first: I recommend the CEO find a coach who will help him refocus himself and then the company. Without the leader of company setting the priority, it is going to be near impossible for marketing to anything but a crapshoot. This is a problem we try to fix!

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A Framework for Optimizing Personas

Cintell

71% of companies who exceed revenue and lead goals have documented personas vs. 37% who simply meet goals and 26% who miss them Source: Understanding B2B Buyers 2016 Benchmark Study. Customer centric companies are 60% more profitable than non-customer centric organizations Source: Deloitte & Touche.

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38 Handy Stats to Prove the Value of Personas

Cintell

90% of companies using Personas have been able to create a clearer understanding of who buyers are. 82% of companies using Personas have managed to create an improved value proposition. New product launches: Ex: $1B+ Global Workforce Management Software saw 28% higher campaign response rate (SiriusDecisions). SiriusDecisions).

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Habits of Customer-Centric Marketers: Q&A with Julie Carey

Cintell

If companies are struggling to put buyers first, I recommend remembering you’re a consumer. Companies or marketers who are customer-centric are obsessed with their customers, plain and simple. Companies or marketers who are customer-centric are obsessed with their customers, plain and simple.

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