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How Personalized Brand Experiences Help Drive Customer Loyalty

Webbiquity

Image credit: cottonbro studio on Pexels B2C brands (and B2B companies increasingly, as well) focus on personalizing their services to build recognition in a cutthroat market. Personalization can help. Personalization helps businesses boost their customer retention by enhancing brand loyalty.

Loyalty 255
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Four Factors to Consider When Outsourcing Business Processes

Webbiquity

For most small businesses to thrive, outsourcing selected business processes is essential. Large companies can also benefit from outsourcing specific services to supplement their internal talent. But why do most companies outsource such kind of processes? It can help clear up any doubts and misunderstandings.

Process 165
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Why UX Design Shouldn’t Go on the Back Burner for B2B Companies

Webbiquity

To move customers from awareness to conversion, B2B business sites must be designed with a clear information architecture; provide compelling messaging and details about products and services; and establish the company’s credibility. Here’s how these companies can leverage UX design to gain a competitive advantage.

Design 266
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Seven Powerful B2B Lead Generation Processes and Tools

Webbiquity

B2B lead generation tools help marketers more effectively develop new prospective sales opportunities. They can help generate a bigger and better lead pipeline across any business and industry. Sales Automation: A sales automation tool helps with the lead generation process as well as moving sales prospects through the sales funnel.

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Instagram Marketing for B2B Companies: Eight Best Examples to Follow

Webbiquity

Today, over 25 million businesses invest time and effort into creating Instagram marketing strategies for their companies to raise brand awareness, increase brand loyalty, and find potential customers. The best part is that Instagram isn’t only a perfect place for consumer brands—it can work really well for B2B companies, too.

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Six Benefits of Business Process Automation for Your Small Business

Webbiquity

Automating business operations and processes provides several benefits, including lower costs and higher quality. Smaller companies are using smart tools to reduce their labor costs and improve efficiency when processing orders and managing the customer-relationship experience. Guest post by Kurt Webber.

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How Knowing Your Employees Better Can Help You Attract More Customers

Webbiquity

There’s a simple reason for that: your employees are your company’s first point of contact with your customers. If your employees air their thoughts on social media (which they do), they may occasionally mention your brand in the process. The good word starts with your offerings, not the word itself.