Vidyard

APRIL 19, 2017

Which of your customers are the happiest? To this end, customer support videos can do more to improve the cost-per-quality of your support, educate them with less effort, and retain them better than any other support tool. They’re a fraction of the cost, at $0.10, and customers enjoy them more. Here’s why. Email: $2.50

Video Marketing 105

Video Marketing Emarketing Multi-Channel Forrester 105

Vidyard

OCTOBER 10, 2018

Of the many statistics on customer reviews , 72% of customers don’t take action until they have read reviews. How customer reviews affect the path to purchase If you’re not actively engaging in a review strategy, it’s time to start. The majority of buyers give that same credibility to customer reviews.

Peer-to-peer 90

Peer-to-peer Terms and Conditions Outreach Guidelines 90

Vidyard

NOVEMBER 9, 2017

The Fast 50 program honours the 50 Canadian technology companies with the highest revenue-growth percentage over the past four years. The Deloitte Technology Fast 50 program winners are made up of public and private companies in the technology sector that have transformed the industry. Vidyard ranked 16th with a growth rate of 2140%.

Companies 65

Companies Press High Quality Lead Video Marketing 65

Vidyard

JANUARY 3, 2019

Our company, Everbridge , was founded after 9/11 to help improve the way people communicate and locate each other in a time of crisis. Our SaaS-based emergency communications platform is used by over 4,200 enterprise customers. They couldn’t really reflect context or help a customer who had a specific or unique issue.

Video Marketing 94

Video Marketing Enterprise Management Webinar Metrics Youtube 94

Vidyard

NOVEMBER 15, 2018

Attributes 1,198% percent revenue growth to focus on innovation, culture and customer centricity. The Fast 50 program honours the 50 Canadian technology companies with the highest revenue-growth percentage over the past four years. technology, media and telecommunications leader.

Companies 86

Companies Work Management Lead Scoring Lead Ranking 86

Vidyard

NOVEMBER 9, 2017

The Fast 50 program honours the 50 Canadian technology companies with the highest revenue-growth percentage over the past four years. The Deloitte Technology Fast 50 program winners are made up of public and private companies in the technology sector that have transformed the industry. Vidyard ranked 16th with a growth rate of 2140%.

Companies 63

Companies Press High Quality Lead Video Marketing 63

Vidyard

NOVEMBER 7, 2019

The program recognizes Canada’s 50 fastest-growing technology companies with the highest revenue-growth percentage over the past four years. Vidyard has ranked 39th with a growth rate of 442% in revenue growth from 2015 to 2018 and holds its position amongst the top B2B SaaS companies on the 2019 Fast 50™ list.

Paid Search Agency 65

Paid Search Agency Companies Enterprise Management Lead Scoring 65

Vidyard

JULY 12, 2017

Customer retention and growth are key parts of any business, but it’s becoming more difficult than ever to retain your customers. The key to customer success is not just in forming great relationships, but in delivering an exceptional experience throughout the entire customer life cycle.

Video Marketing 0

Video Marketing Customer Satisfaction Paid Search Agency Work Management 0

Vidyard

AUGUST 28, 2017

Customer expectations are higher than ever and still rising—buyers in both B2B and B2C want e-commerce-level convenience and they want it instantly, everywhere. To keep up, modern customer support teams are turning to social media, video, and service design for answers. Customers Want Support on Social.

Service 61

Service Trends Paid Search Agency Gartner 61

Vidyard

NOVEMBER 7, 2019

The program recognizes Canada’s 50 fastest-growing technology companies with the highest revenue-growth percentage over the past four years. Vidyard has ranked 39th with a growth rate of 442% in revenue growth from 2015 to 2018 and holds its position amongst the top B2B SaaS companies on the 2019 Fast 50™ list.

Paid Search Agency 68

Paid Search Agency Companies Enterprise Management Lead Scoring 68

Vidyard

NOVEMBER 15, 2018

Attributes 1,198% percent revenue growth to focus on innovation, culture and customer centricity. The Fast 50 program honours the 50 Canadian technology companies with the highest revenue-growth percentage over the past four years. technology, media and telecommunications leader.

Companies 65

Companies Work Management Lead Scoring Lead Ranking 65

Vidyard

SEPTEMBER 19, 2018

This is where custom attributes show up to save the day. So, what are custom attributes? Custom attributes are a way of tagging your videos with different classification to create a general set of rules based on viewing activities. Alright, I hope I sold you on the idea that custom attributes are your new BFF.

Lead Ranking 85

Lead Ranking Lead Scoring Marketing Qualified Leads Top of Funnel 85

Vidyard

AUGUST 31, 2017

If these terms mean anything to you, you almost certainly work in customer support. And if you’re anything like most customer support reps, you’re under a lot of pressure to keep up with demanding customers, while still providing the highest caliber of service. Deliver personalized support to show customers you care.

Video Marketing 88

Video Marketing Webinar Metrics Knowledge Base ROI 88

Vidyard

OCTOBER 25, 2017

Vidyard helps customer support teams resolve cases faster and improve customer experience with personalized and on-demand video for support. Customer experience is a new battleground for companies looking to accelerate their growth and protect their customer base in highly competitive markets.

Paid Search Agency 77

Paid Search Agency Customer Satisfaction Marketing Management Salesforce.com 77

Vidyard

JULY 10, 2015

Culture Video No matter how much we try to ignore it, people buy from companies they like. Even if it’s a particularly strategic, and seemingly objective decision; a buyer’s affinity for a company’s team has been shown to impact their purchase decision. This one’s an absolute must. So show off your team!

Paid Search Agency 52

Paid Search Agency Video Marketing Companies Advertising Funnels 52

Vidyard

MARCH 20, 2018

Customer support teams can now capture and share personal video messages directly within Zendesk to close tickets faster and deliver a more personal customer experience. Vidyard GoVideo makes it fast and easy to record, share and track personalized video messages as an integrated part of the customer support process.

Paid Search Agency 0

Paid Search Agency Work Management Video Marketing Marketing Management 0

Vidyard

JANUARY 16, 2017

In 3×3 research, find only 3 pieces of contextualized information about your prospect, the company or the industry that you plan on using in a sales conversation. Your prospect’s company webpage. Securities and Exchange Commission that gives a comprehensive summary of a company’s financial performance.

Outreach 50

Outreach Research Video Marketing Personalization 50

Vidyard

MARCH 20, 2018

Customer support teams can now capture and share personal video messages directly within Zendesk to close tickets faster and deliver a more personal customer experience. Vidyard GoVideo makes it fast and easy to record, share and track personalized video messages as an integrated part of the customer support process.

Paid Search Agency 65

Paid Search Agency Work Management Video Marketing Marketing Management 65

Vidyard

MARCH 27, 2018

New capabilities help marketing, sales and customer support teams deliver a wide range of personalized customer experiences proven to stand out and boost audience engagement. A genuine thank you to our customers from Quorum. We’re a fun company and we let that shine through by showcasing our culture.

Paid Search Agency 65

Paid Search Agency Work Management Marketing Management Video Marketing 65

Vidyard

MARCH 13, 2018

But with so much competing noise online, marketing and customer experience teams are looking for new ways to stand out and connect with their customers in a more personal way. Click here to watch the YMCA interview: Modern brands are embracing video as a way to tell better stories and connect with customers in more authentic ways.

Video Marketing 65

Video Marketing Personalization Work Management Marketing Management 65

Vidyard

JUNE 8, 2018

With video platforms becoming increasingly popular for customer support and around ⅓ of companies already leveraging a dedicated library of “how-to” videos on their website, you’re probably thinking about video in your own support workflows. Some easy things you can do to help Google (and your customers!)

Paid Search Agency 70

Paid Search Agency Video Marketing Tips FAQ 70

Vidyard

FEBRUARY 22, 2017

And now that every brand starts with a social presence on day one, Sweta Patel believes companies that ignore other traditional channels do so at their own peril. For example our company was too focused on big channels like social media, going to Dreamforce, etc., Sure having Facebook, Twitter, and all these social networks is great.

Full Circle Insights 73

Full Circle Insights Demand Generation Webinar Metrics Top of Funnel 73

Vidyard

JANUARY 24, 2017

From creative video marketing campaigns to explainers, video ads, webinars, video blogs, customer stories and more, video is now a critical asset within the modern marketing toolkit. In fact, the average B2B company within Vidyard’s client base has nearly 300 videos in their library and that number will double within the next 16 months.

Advertising Benchmark 50

Advertising Benchmark Video Marketing Paid Search Agency Stats 50

Vidyard

JANUARY 13, 2017

Smart companies create customer testimonials. So their potential customers can hear from (and relate to) people just like them. Customer testimonials can do a fair bit of the legwork of a marketing and a sales team, helping to convince leads and move them further through the funnel and closer to a closed deal.

Video Marketing 50

Video Marketing Top of Funnel Enterprise Management Marketo 50

Vidyard

OCTOBER 25, 2017

Customer experience is a new battleground for companies looking to accelerate their growth and protect their customer base in highly competitive markets. It has become a priority for many businesses to deliver intelligent, personalized support experiences that build better customer relationships.

Paid Search Agency 50

Paid Search Agency Customer Satisfaction Marketing Management Salesforce.com 50

Vidyard

OCTOBER 26, 2016

Halloween is coming quickly, and this creepy/crazy/awesome holiday is a perfect opportunity to have some fun entertaining your leads and customers. Any day of the year, customers want to feel like they’re recognized and understood as the unique person they are, not marketed to as part of a mass group or list. ”, etc.,

Video Marketing 69

Video Marketing Top of Funnel Mobile Marketing Act-On 69

Vidyard

OCTOBER 25, 2017

Customer experience is a new battleground for companies looking to accelerate their growth and protect their customer base in highly competitive markets. It has become a priority for many businesses to deliver intelligent, personalized support experiences that build better customer relationships.

Paid Search Agency 50

Paid Search Agency Customer Satisfaction Marketing Management Salesforce.com 50

Vidyard

JULY 18, 2016

KITCHENER, Ontario – July 19, 2016 – Vidyard , the video intelligence platform for business, today announced that Frost & Sullivan awarded the company its 2016 North American Customer Value Leadership Award for the video analytics market.

Lead Scoring 53

Lead Scoring Lead Ranking Marketing Automation Services Work Management 53

Vidyard

MARCH 13, 2018

Amnesty International, Quorum Software, YMCA and others see record results in customer and donor engagement with personalized video powered by Vidyard. But with so much competing noise online, marketing and customer experience teams are looking for new ways to stand out and connect with their customers in a more personal way.

Video Marketing 61

Video Marketing Personalization Work Management Marketing Management 61

Vidyard

SEPTEMBER 5, 2018

As a fully integrated video solution for marketing, sales and customer service, HubSpot Video offers seamless video hosting, in-video CTAs and forms, video analytics and personalized video messaging to help growing businesses connect with customers in more personal and authentic ways.

Enterprise Management 65

Enterprise Management Work Management Marketing Management Hubspot 65

Vidyard

JULY 19, 2016

KITCHENER, Ontario – July 19, 2016 – Vidyard , the video intelligence platform for business, today announced that Frost & Sullivan awarded the company its 2016 North American Customer Value Leadership Award for the video analytics market.

Lead Scoring 50

Lead Scoring Lead Ranking Work Management Marketing Automation Services 50

Vidyard

JULY 18, 2016

KITCHENER, Ontario – July 19, 2016 – Vidyard , the video intelligence platform for business, today announced that Frost & Sullivan awarded the company its 2016 North American Customer Value Leadership Award for the video analytics market.

Lead Scoring 50

Lead Scoring Lead Ranking Work Management Marketing Automation Services 50

Vidyard

SEPTEMBER 7, 2016

Using video to showcase your product is nothing new, but what about showcasing your customers? Building video content that puts customers in the spotlight is the key to building real advocates, and truly showing off how much you appreciate the people who use your product. Does featuring customers make your content more successful?

Peer-to-peer 50

Peer-to-peer Thought Leadership Case Study Case Studies 50

Vidyard

JULY 19, 2016

When was the last time you thought about the difference you’re making in the lives of your customers? It’s about getting to the heart of the value you bring to the individual customers that depend on you. Like any good business, we’ve always felt that we were delivering value to our customers.

Thought Leadership 50

Thought Leadership Case Study Case Studies Stats 50

Vidyard

OCTOBER 24, 2017

KITCHENER, Ontario – October 24, 2017 – Vidyard , the new generation video platform for business, is helping leading B2B sales teams connect with more customers and generate more pipeline through the power of personal video messaging. ” Terminus. Terminus has been at the forefront of building a new category around ABM.

Sales Management 71

Sales Management B2B Sales Account Based Marketing Top of Funnel 71

Vidyard

JANUARY 29, 2016

And more importantly (no offence), your customers. If you want to build a customer base that’s learning, growing, getting the most out of your product or service, and loving you while they do it, video is the way to go! Let’s take a look at eight ways to use video to support your customer relationships: 1. Get the Guide.

Education 50

Education Video Marketing Ideal Customer Profiles Paid Search Agency 50

Vidyard

SEPTEMBER 5, 2018

As a fully integrated video solution for marketing, sales and customer service, HubSpot Video offers seamless video hosting , in-video CTAs and forms, video analytics and personalized video messaging to help growing businesses connect with customers in more personal and authentic ways.

Enterprise Management 59

Enterprise Management Work Management Marketing Management Hubspot 59