Customer Experience Matrix

Remove Companies Remove Custom Publishing Remove Facebook Remove Linkedin
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Everstring Takes Another $65 Million and (More Important) Launches Predictive Ad Targeting Solution

Customer Experience Matrix

But the new Everstring product isn’t the usual sharing of a prospect list with an ad platform, as in display retargeting, Facebook Custom Audiences , or LinkedIn Lead Accelerator. That may turn out to be the case, but the company does have an internal logic guiding its decisions.

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Real Examples of Social Media ROI

Customer Experience Matrix

Summary: some published examples of "hard" ROI from social media. The company expected this to yield at least one sale which would cover the entire annual cost of the program. Here’s what I found. Socialnomics blog by Erik Qualman offers a dynamic video with 33 “salient examples and data points” about social media ROI.

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Acxiom Uses Social Media Data to Segment Email Lists

Customer Experience Matrix

The press release is frustratingly vague (“With the ability to engage socially active customers and prospects in their preferred networks, marketers can link that knowledge to relevant communications that ignite conversations on behalf of the brand.”) But, on talking to the company, it turns out there is a pretty interesting product here.

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Mautic Offers Free, Open Source Marketing Automation

Customer Experience Matrix

Or perhaps people felt that the real barriers to adoption were lack of time and skills, so even a free product would not unlock a large new segment of customers. This gets them further enhancements such as custom domains, additional integrations, and a second user. See this post for more on that.) Or maybe it’s just a matter of timing.

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HiveFire Curata Cuts the Work in Content Aggregation

Customer Experience Matrix

This attracts the marketer’s target customers and positions the marketer’s firm as an authority in the field. Once the audience is assembled, the site can also deliver the company’s own content and advertisements. Content on the Web site can also be published through RSS subscriptions, email newsletters, Twitter, Facebook and LinkedIn.

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Silverpop's Latest Release Targets Sophisticated Marketing Automation Buyers

Customer Experience Matrix

This is important in large companies that need to score leads against multiple products. It also allows different scoring rules for different customer segments. The system can publish directly to Twitter, Facebook, and LinkedIn accounts. progressive profiling. social sharing.