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Online Communities are Not Virtual

Biznology

Do you consider message boards, forums, virtual realities, and virtual communities to be a waste of time, populated by losers? Abraham PR respects online community; Abraham PR respects the online life. There is a general misunderstanding that online virtual communities are escapist. And community, in this case, is synonymous with family. And continues to do so.

There is no community on social media

grow - Practical Marketing Solutions

Speaking at the  Lithium Technologies  LiNC conference in San Francisco, Forrester Research vice president and principal analyst  Nate Elliott  dropped a bomb on brand managers: you don’t build a community on social or have any meaningful customer relationships on Facebook: There’s no community there. There’s never been a meaningful community there. They’re not archived.

Are anonymous communities most authentic?

Biznology

And all will be well in the communitys garden. ”  Chauncey Gardiner , from Being There. I am a proponent of “real name” communities. I am also a proponent of safe communities — and real name accountability tends to civilize people’s behavior online in a big way. That said, are anonymous communities more authentic? . Maybe. Goaded?

5 Things Every Good Community Manager Does

Tomorrow People

Social media professional Sookie Shuen makes the case for community managers everywhere. Social media is an effective tool to engage your target audience, drive website traffic and, ultimately, boost sales. So why do so few companies employ a social media community manager? First, what are the benefits of having a community manager? Content creation.

Four Characteristics of a Successful Brand Community

Tomorrow People

Branded communities can be a wealthy source of customer advocacy and social proof - but how do marketers make them successful? Brand Credibility

What You Must Know About Community Management

It's All About Revenue

by Jesse Noyes | Tweet this The term “community manager” no longer lives in the realm of buzzwords. As social media, online communities and even in-person events have become a regular part of the modern marketing mix, community managers have been getting hired up. (If you want proof, just look at the who’s who of brands that have added community managers assembled by Jeremiah Owyang.).

From Community to Commerce: Making the ROI Connection

Buzz Marketing for Technology

This week I moderated another Social Media Today webinar as part of their Best Thinker webinar  series, this time on the topic of From Community to Commerce: Making the ROI Connection. We discussed a ton of ideas on how to capture ROI in social media! Match your CRM data with social data to start building out a clearer picture of your audience and be more relevant to them.

Hey, Marketer! Get Your Hands Off My Community!

CMO Essentials

Part 1 of 2. I’ve been a community manager for four years in two separate communities. And I’ve even been on the other side of community management for 12 years now as a member of Pearl Jam’s online message boards (as well as in their fan club – priority seats!). Community Management Isn’t Marketing. So, What Then is Community Management? That’s a mistake.

Do Social Contests Build Community?

WindMill Networking

Yet, as the consumer journey becomes increasingly complex, the best strategies for building and sustaining community are becoming longer-term in nature. Do Social Contests Build Community? by Daniel Maloney - Maximize Social Business. Social Media Community Building At Tailwind, we often see that marketers are under intense pressure to generate results quickly. Getting organizational buy-in to support long-term investments can be a challenge. So, we often find ourselves in limbo between … Continue Reading.

Online community management is surrogacy

Biznology

Hiring someone to both speak and respond as you on social media is not cheating. There’s still a core group of social media consultants who consider outsourcing your most personal social media properties as being somehow inauthentic. Why then, is it so controversial in Social Media. Honestly, all of the best community managers love what they do.

Secret Sauce for Small Business: Building Social Media Communities

Blue Focus Marketing

Social Media Communities Empower Small Businesses&#. Twitter is an amazing place to meet interesting people and join communities.   But sometimes “ amazing &# is an understatement when it comes to Twitter relationships. Social Media Communities Create Value. Kent’s #MarketerMonday community expanded into #MMChat , (every Monday at 8 p.m.

Case study: Finnair puts social media community to work

grow - Practical Marketing Solutions

By {grow} Community Member Ana Silva O’Reilly . The birth of a community. The airline’s “Quality Hunters” project had a blog (qualityhunters2.com) and a Twitter account (@qualityhunters), and a vibrant social media community actually began to form around this key idea of improving air travel. return on the social media investment. certainly was.

The Four Stages of Community, and How They Relate to Your Community Management Goals

Ad Your Comment Here

The Community Roundtable recently released a report giving an in-depth assessment of to what point community management has evolved over the past several years, and highlights four stages of communities as a framework under which to run your community management team and processes within your organization. CMM3 organizations have reached full-blown Community status.

Google+ Communities: Good for Users, Marketers, and Google

Synecore

Always looking to redefine long-held paradigms, the tech powerhouse may have just created the first win-win-win situation in recent memory with its new Communities feature on Google+. With design and functionality representing a kooky hybrid between Facebook and LinkedIn groups and Pinterest boards, Communities is good for users, marketers, and of course, Google. Let me explain.

30 Gifs To Inspire Any Social Media Community Manager

B2B Marketing Insider

Given the ubiquitousness of social media, it’s easy to forget that just five years ago it was barely a niche marketing tactic, let alone a profession. Being a social media manager today means forging ahead where there isn’t always a clear path. You’re nearly as excited to get that new social analytics tool as you are for your Christmas bonus. Mangiaforte.

Does Gamification Work On a Customer Community? [CHART]

It's All About Revenue

In July 2012 we added gamification into our own online community,  Topliners. As the community moderator and the one who made the purchase decision for the gamification module I fully expected it to help increase engagement on the community (or I wouldn’t have bought it!) Does Gamification Work On a Customer Community? If you’re there I hope you’ll stop me and say “hi.”.

How to Launch a Successful Online Community: A Step-by-Step Guide

Hubspot

These days, people are conducting their own research, reading product reviews, and seeking out recommendations before making a decision, and online communities are beginning to play a role in this process. If you are launching a new community or refreshing your existing community, taking time to prepare a plan is crucial for ensuring success. Refining your community.

How to Ignore Annoying Strangers and Build an Online Community Your Way

grow - Practical Marketing Solutions

By Rosemary O’Neill, {grow} Community Member There are 20 months between the birthdates of my first child and my set of twins. When it comes to online community, there are strongly held opinions on all sides. They have no idea what type of community will work in your particular situation. You already have a community, whether you are participating in it or not.

5 Key Characteristics Every Social Media Community Manager Should Have

Hubspot

Social media is an effective tool to engage your target audience, drive website traffic and, ultimately, boost sales; so why do so few companies employ a social media community manager? It seems crazy, in the midst of a global financial crisis, to suggest that companies should go to the expense of hiring a community manager to oversee their social media presences.

10 Volunteer Opportunities For Tech Professionals To Transform Their Communities

bizible

We’re events, social media and design; offices with ping pong tables, employee outings and happy hours. CoderDojo is a community of free, volunteer-led programming clubs for children and young adults. The program is supported by the tech community, public funding and individual donors and is therefore tuition-free for students. Year Up , National. How you can get Involved.

How to Become a Great Online Community Manager [Infographic]

Hubspot

An increasing number of companies are leveraging communities to engage with their audience, increase visits to their websites, and generate leads or sales. By creating an online community, you're essentially creating a platform in which you can interact with your user base in a personal, meaningful way. However, setting up and running a community is not easy. And guess what?

CareOne Cashes In On Community

Paul Gillin

But there’s nothing underhanded about CareOne, a nine-year-old company with 700 employees and a philosophy that “There’s no reason to be ashamed of being in debt,” according to Social Media Director Nichole Kelly (right). busy online community has been a remarkably effective engine of growth. million member community was actually an accident. communities

Sometimes you don’t need community. Sometimes you just need a hamburger

grow - Practical Marketing Solutions

observed a talk recently where a leading social media speaker told the audience that people don’t want to buy something. You know, you just feel hungry and you want a juicy, grilled patty of meat. I don’t want to join a movement. I don’t need a community and I don’t want to be part of something bigger. I don’t need human connection through Twitter.

Social Media in Higher Ed: Take the activity out of the social channel and be a community facilitator

Ad Your Comment Here

The first point Dan makes, Coordination Across Campus, is one of particular interest to me: “While social media roles are often housed in a central marketing or communications office, it’s imperative that social media managers have strong relationships with departments across campus and that they keep up constant communication.&#. Social Media Number Chase and thereafter…?

How to Excel in Community Management: Advice From 12 Experts

Hubspot

Community management has become an essential part of a successful long-term social media marketing strategy. In fact, it's turned into more than just a social media strategy: Community management leads to customer retention, and studies have shown that profits increase 95% when retention grows over 5%. Social Media Daily PromoHow to find a great moderator.

How Brands Can Build Online Communities That Aren’t Lame

Contently

“We just really need to build a community around _.” On Wednesday, the PandaConf stage was the de facto home to those who had actually built communities. During our discussion, they revealed some secrets that could help marketers and entrepreneurs develop online communities in 2017 and beyond. Individual users, not Nextdoor employees, are the ones tasked with starting each neighborhood community. ” Don’t go broad—go deep. A lot of newer social networks focus on a few metrics, like users or daily active users. Find your hero. Elman knows.

A broken heart for the social media community

grow - Practical Marketing Solutions

My friend Trey Pennington , one of the most popular figures on the social web, committed suicide today. For the hundreds of people he touched in his community and the thousands of people around who are in shock and are in mourning today. have been trying to figure out how to deal with this tragedy.  I’ve been pushing it down, pushing it down.  I want it to go away. In a car.

Exploit the hours employees spend on social media

Biznology

According to  Putting Downtime to Work , a new report from  Bambu  by  Sprout Social , we’re geniuses: Seven in ten employees use social media at work. Half (Forty-eight percent) of people use social media for up to an hour per day at work. In fact, people are sixteen times more likely to read a social media post from a friend than from a brand themselves.

Are Community Forums Good for Manufacturers and Industrial Companies?

Industrial Marketing Today

Blogging and mainstream social media sites like LinkedIn, Facebook, Twitter and YouTube get all the attention these days. What about good ol’ community forums? Community forums have been around a lot longer than the newer social media channels. Blogs have great search engine optimization (SEO) benefits that community forums will have a tough time matching.

How to Use Community Forums to Fuel Your Audience Engagement Strategy

Modern B2B Marketing

You can evaluate your data or survey existing customers to figure out what your target audience needs or you can go to the places where they’re already sharing this information—community forums.  Community forums are one of the best (and most commonly overlooked) channels that provide marketers with an invaluable, and often free, pool of queries and topics of interest. . Yahoo!:

5 Steps to Build a Community of Engaging Fans through Social Media

WindMill Networking

Because social media and how businesses leverage it is always evolving, some brands are now beginning to shift their social strategies away from the traditional “churn and burn” approach in order to deliver tailored and more personalized messages […] Author information Neal Schaffer The Founder and Editor-In-Chief of Maximize Social Business, Neal Schaffer is a leader in helping businesses and professionals strategically maximize their use of social media. Social Media Community Building All opinions are 100% mine.

What is a Community Manager and Does Your B2B Company Need One?

Marketri

In the marketing field, the term “community manager” has become increasingly popular. community manager is the online face (and voice!) of your company and the individual who interacts with your online audiences through various means including blogs, social networks, message boards and even online events. Does your B2B firm have an online community manager?

6 Social Media Community Management Tips from a Digital Marketer Turned Community Manager [Interview]

WindMill Networking

Tanya McTavish, digital marketer turned social media community manager, shares her social media community management tips. This is the second in a series of interviews ( read the first one here ) with community managers who are responsible for the execution of social media within their company. Digital Marketer Turned Community Manager. What a job!

5 Ways to Get the Most From Google+ Communities

Biznology

But this post is about using Google+ communities, which are fast becoming the a hotter version of Facebook groups. While the world’s least-understood social media network might not have the 1.1 It’s now overtaken Twitter, LinkedIn, and Pinterest as the second-largest social media network. It’s easy to share and post directly in the community from your own profile.

Google Plus Communities: Connect Your Brand Like Never Before

WindMill Networking

In its relatively brief history, Google+ has rolled out more new features faster than any other social network. Google+ now has a groups feature called Communities. And here’s some really great news: Communities are wide open to brand pages. Not so with Communities. Brand pages can use Communities exactly like persons. What Are Google+ Communities ?

CMO Spotlight: Michael Brenner, Business 2 Community

LEADership

He is the co-founder of the social news site  Business 2 Community  and also created SAP’s Business Innovation  thought leadership blog site. Like I said before, trust is the biggest factor in B2B marketing success—3 ways to win trust through social media.                           . The post CMO Spotlight: Michael Brenner, Business 2 Community appeared first on LEADership.

Customer Advocacy: How to Create Campaigns That Create Community

SnapApp

Keeping your customers happy and creating community buzz around your organization can be a serious profit increaser without huge investment. Blackbaud’s affiliate marketing group was looking for a powerful way to connect with their community of nonprofits to generate awareness and encourage peer-to-peer relations. So what’s a marketer to do? Tap your customers. Intrigued?

115 Facts You Never Knew About Social Media [Infographic]

Webbiquity

It’s something that you use almost every day, but how much do you really know about social media? Social Media Is The New Newspaper. Did you know that Reddit is the most popular social media platform as a source of news? Younger people are more likely to be making the change to news on social media. Social In Sixty Seconds. Guest post by Josh Wardini. It is.

A CMO’s insight into Dreamforce 2016 – The era of communities commences

Amplifinity

Specifically, the culmination of communities. This was clear in every sales session I attended where personalized and social selling was emphasized versus email campaigns and cold calling. So how does this relate to communities? Community Cloud is a melting pot of solutions. Salesforce has clearly focused innovation on the Community Cloud product.

Lead 24

Top Takeaways for B2B Marketers from The Complete Social Media Community Manager’s Guide

KoMarketing Associates

Marty Weintraub and Lauren Litwinka, our friends over at AimClear , recently published The Complete Social Media Community Manager’s Guide: Essential Tools and Tactics for Business Success. The book offers tips and advice for community managers on how to set up, manage, and run a social media program. Create Social Media KPIs. Tracking the KPIs of Social Media.