Tony Zambito

Remove Communities Remove Organization Remove Peer-to-peer Remove Wikipedia
article thumbnail

Social Buyerology: Listening to the Social Buyer

Tony Zambito

Image via Wikipedia. One of the first premises of Social Buyerology is that it must reside within a social organization.    There has to be a degree of openness and courageous leadership to accept that there is a new social buyer persona on the horizon and that an organization must adapt.  Behavioral Listening.

article thumbnail

Wake up, America!

Tony Zambito

Image via Wikipedia.   In essence, this shift is formulating a new Buyer Experience Demand Curve that reflects buyer’s demands for improved experiences:       The implication for organizations today is that to improve revenue growth potential, they must increase the economic value of the buyer experience provided. .