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Why Your B2B Business Needs a Customer Loyalty Program

The Lead Agency

They are imperative there is a critical connecting bridge between positive customer experience and customer loyalty which is achieved through customer loyalty programs. . The Importance of B2B Customer loyalty . While customer loyalty programs are largely associated with B2C businesses, they are even more important for B2B.

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Seven Event Marketing Ideas to Attract and Engage Attendees

Webbiquity

To build brand loyalty and trust, it’s essential to weave your brand’s identity into every facet of your online and offline presence, including branding for your events. Weave your charitable cause into your event marketing campaigns on every channel to spread the word about the causes you support and how attendance will help these charities.

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4 Ways to Revamp Your Marketing Strategy and Increase Sales

Navigate the Channel

You may depend heavily on referrals and word-of-mouth to grow your business, but as much as WOM and referrals form the foundation of a successful business, those tactics alone won’t sustain the growth needed to meet your long-term sales goals. Having a plan for customer feedback can help improve customer loyalty and increase sales.

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How to Measure the Two Dimensions that Have the Greatest Impact on Improving Brand Equity

Vision Edge Marketing

Proprietary brand assets (such as patents, trademarks, channel partners, etc.). According to Aaker, brand loyalty adds considerable value to a firm because it provides a set of habitual buyers for a long period of time. Brand loyalty. As brand loyalty and brand image move to the right, so will brand equity. . .

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Everything You Need to Know About Brand Management

Hubspot

Brand management is the process of managing your brand reputation and improving your audience’s perception of your brand in a way that builds brand awareness, equity, and loyalty. We’ve discussed in other blog posts how important word-of-mouth (WOM) marketing is in retaining and attracting new customers. Build customer loyalty.

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Advocacy Marketing: The Simple Guide to Help You Succeed

EveryoneSocial

Over 90% of consumers trust WOM marketing recommendations over any other type of marketing Peer-to-peer marketing is the leading driver behind 20-50% of all purchasing decisions. Content shared by employees receives 8x more engagement than content shared by brand channels.

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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

Rewards for Using Self-Service Channels. Again offer points, discounts, or miles to reward customers for using self-service online channels instead of clogging up live support with simple questions that can easily be answered online. Increased Loyalty - Gamification of customer service will drive engagement and brand loyalty.