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Employee Advocacy- Are You Leveraging Your Employees’ Influence?

Onalytica B2B

We know all too well that word of mouth marketing (WOM) is by far the most effective form of marketing, and we also know that customers are turning to social media to aid in their decision making process, so why doesn’t brand advocacy have much greater emphasis? WHY SHOULD I BE DOING IT?

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Why Cross-Media Marketing is a Good Fit for Your Goals

Navigate the Channel

Planning for cross-channel marketing is one of those things that seems like, “duh, of course.” Who wouldn’t use different marketing channels in tandem to achieve a common goal? Who wouldn’t provide customers with an all-inclusive, personalized and consistent experience across multiple marketing channels?

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Word of Mouth Marketing: The Original Employee Advocacy

EveryoneSocial

As Ambassador Marketing puts it , “For centuries, word-of-mouth marketing (WOMM) has influenced purchasing decisions on everything from buying a new car to restaurant recommendations to software vendors.” Continuing this thought experiment, when was the last time you purchased a restaurant review? WOMM Always Takes Home The Gold.

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How AI Can Transform Poor Customer Service for the Airlines Industry

Martech Advisor

In their research, they have identified that both Low-Cost Carriers and Flagship Carrier’s reputation is influenced by the Word of Mouth (WOM). Particularly for flagship carriers, positive WOM is driven by how effectively information is communicated to its customers. I’d be sold to this.

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Consumers May Not Trust Online Reviews Older Than 3 Months: Navigating the Reliability Conundrum

Navigate the Channel

Since 2010, we’ve seen significant developments in the perceptions of online reviews, the ways businesses engage customers to leave feedback, and the channels or platforms consumers choose to do it on,” according to BrightLocal. They don’t conflate WOM with a stranger’s review online.

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Everything You Need to Know About Brand Management

Hubspot

We’ve discussed in other blog posts how important word-of-mouth (WOM) marketing is in retaining and attracting new customers. Influence your audience’s purchase decisions. Brand awareness is important because consumers can’t engage with or purchase products or services from your brand if they’re not aware of it. million mistake.

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Advocacy Marketing: The Simple Guide to Help You Succeed

EveryoneSocial

Over 90% of consumers trust WOM marketing recommendations over any other type of marketing Peer-to-peer marketing is the leading driver behind 20-50% of all purchasing decisions. Content shared by employees receives 8x more engagement than content shared by brand channels. It’s as simple as that.