• CMO ESSENTIALS  |  TUESDAY, MARCH 3, 2015
    [Channel, Interactive] Creating Content is a Waste of Time – Until You’ve Mapped the Buyer Journey [Part 1: Define The Buying Journey]
    'This is the first in a series of three articles on a timely topic as marketers tackle synchronizing content and channels. Both Gartner and Forrester predict that by 2020, more than 80% of the buying process will occur without any direct human-to-human interaction. The second article will explain mapping the buying journey. Connection.
  • MADISONLOGIC B2B WHITE PAPERS  |  MONDAY, MARCH 2, 2015
    [Channel, Interactive] Start engaging from the first click in the Customer Journey
    awareness through purchase and referral — is more complex and unpredictable than ever. Over time and touch points, the journey incorporates traditional/outbound channels — Advertising/Trade. It now also includes online/inbound channels across. the channel/device that is active in the moment. behavior across channels.”3
  • MADISONLOGIC B2B WHITE PAPERS  |  MONDAY, MARCH 2, 2015
    [Channel, Interactive] Closing the Loop on Social Leads
    engaging with audiences on established social networks is now a key part of business interaction. Share Content on Social Channels Have a great blog post? how you will share your content on your social channels. Analyze what content, traffic sources and social media channels. Did they add-on to their purchase?
  • HUBSPOT  |  SUNDAY, MARCH 1, 2015
    [Channel, Interactive] The Essential Guide to Using Mobile Messaging Apps in Your Marketing
    Tinder (dating), Whisper (anonymous message sharing), and QuizUp (social gaming) are just a few of these specialized apps focused on changing the way we interact with other people through our mobile phones. The app made headlines when Facebook purchased it for $19 billion in 2014 -- the app was only five years old. Millennials. 3) Kik.
  • CMO ESSENTIALS  |  THURSDAY, FEBRUARY 26, 2015
    [Channel, Interactive] Quick Thoughts – What’s Next in Marketing? [Poll]
    few topics and trends I’ve seen covered in marketing conversations include: Media Buying : Is there going to be a big shift in how media is purchased? Savvy marketers are constantly consuming, creating, and measuring their efforts, but in the back of their minds, the Best-in-Class are always thinking, what’s next? CMO Insights Trending
  • CRIMSON MARKETING  |  MONDAY, FEBRUARY 23, 2015
    [Channel, Interactive] What is Digital Darwinism and How Does It Affect Your Brand?
    “Competition among brands is steadily increasing as branding channels and messages proliferate.” ” “The brands most likely to convert digitally jaded consumers into purchasers offer the strongest array of digital experiences. Are your digital marketing channels the most effective ones? How To Evolve.
  • HUBSPOT  |  FRIDAY, FEBRUARY 20, 2015
    [Channel, Interactive] Gluten-Free, Juicing & Veganism: Marketing Strategies Behind 3 Major Diets
    While their multi-day juice cleanses are particularly popular, BluePrint has focused a lot of its marketing efforts on promoting juicing as an everyday beverage, likely to promote repeat and more frequent purchasing. According to a Harris Interactive study commissioned by the Vegetarian Resource Group , 2.5% 'Vegan. Gluten-free. Paleo.
  • MODERN B2B MARKETING  |  THURSDAY, FEBRUARY 19, 2015
    [Channel, Interactive] It’s All About Engagement in the Next Era of Marketing
    Amongst marketers in the survey, the term engagement seems to have a decidedly action-oriented focus—asking questions like, “are we driving purchases, renewals, and revenue?”. Here are some interesting statistics: 63% of marketers view engagement as customer renewals, repeat purchases, and retention. New Definition of Engagement.
  • HUBSPOT  |  TUESDAY, FEBRUARY 17, 2015
    [Channel, Interactive] 4 Mistakes People Make When Measuring Brand Awareness (And How to Avoid Them)
    Sure, your content may encourage visitors to purchase your product or sign up for your newsletter immediately. Multi-Channel Attribution Modeling: The Good, Bad and Ugly Models. worked with my creative team and one of our higher education clients to create an interactive career aptitude test. Can you get us some of those, too?
  • MARKETING ACTION  |  TUESDAY, FEBRUARY 10, 2015
    [Channel, Interactive] 7 Ways to Increase Email Engagement
    So the next time a customer purchases a product, don’t send just a confirmation mail – add some promotions for complementary products. Using different types of emails with prospects increases the probability of that the recipient will interact with the email – and with your brand. Start With the Subject Line. Need more guidelines?
  • VOICE-BASED MARKETING  |  TUESDAY, FEBRUARY 10, 2015
    [Channel, Interactive] On the Hook: How to Spot Hot Prospects, Both Online and Over the Phone
    Marketers have been using online channels to create demand for some time now, and it’s working out pretty well. But there’s one channel that may come to “rule them all” this year – mobile. What’s more, people are increasingly using phones to access, interact, and engage with all types of content across channels.
  • MODERN B2B MARKETING  |  TUESDAY, FEBRUARY 10, 2015
    [Channel, Interactive] The Definitive Guide To Lead Nurturing
    Lead nurturing helps marketers communicate consistently with buyers cross-channel and throughout the sales cycle—addressing the gap in time between when a lead first interacts with you and when she is ready to purchase. Nurture leads across channels. Why Is Lead Nurturing Important? Lead Nurturing—Evolved.
  • WEBBIQUITY  |  TUESDAY, FEBRUARY 10, 2015
    [Channel, Interactive] 106 More Amazing Social Media and Marketing Statistics for 2014 and 2015
    How effective is social media in comparison to other digital marketing channels? Customer service requests through that eService channel are expected to grow 53% in the coming year. B2B purchasing decisions in general are taking longer and involving more people on the buying team. Marketing Interactions ). CMO ). CMO ).
  • CRIMSON MARKETING  |  MONDAY, FEBRUARY 9, 2015
    [Channel, Interactive] 5 Ways To Battle Increasing Pressure on Marketing
    'Marketers are not only battling to keep up with constant changes in marketing trends – TV and online marketing channels, online/Internet retail, mobile social media and gaming – but also for the increasingly difficult to gain attention of the buyer. . “Customers want to interact with stories and modify them on social media.
  • GROW - PRACTICAL MARKETING SOLUTIONS  |  MONDAY, FEBRUARY 9, 2015
    [Channel, Interactive] Your marketing success may hinge on Gray Social Media
    'In the last year, a lot has been written about “ dark social media ” — the vast majority of content sharing you’ll never see because it’s occurring through email, direct messages, texting, and other private communication channels. And perhaps we only know 2 percent of our non-lurking audience! Gray social media.
  • FEARLESS COMPETITOR  |  THURSDAY, FEBRUARY 5, 2015
    [Channel, Interactive] 5 Reasons Your Company Should Be Blogging
    While those forms of communications heavily involve proactive response to questions and concerns, a blog stands as a channel for sharing in-depth ideas, practices and stories that make your company unique…and amazing. ” Dave Kerpen of Likeable Local. Growing Your Business in the Digital Age. No longer being done.).
  • CRIMSON MARKETING  |  TUESDAY, FEBRUARY 3, 2015
    [Channel, Interactive] Peter Mahoney, Nuance Communications CMO: People Still Buy Things— the Human Side of Marketing Technology
    With buyers doing their own research before interacting with Sales, unfettered access to information on competing solutions, and as many as 100 branded touch points with which a buyer may come into contact before making a decision, it is critical for marketers to deeply understand the needs of customers at a very early stage.
  • IT'S ALL ABOUT REVENUE  |  WEDNESDAY, JANUARY 28, 2015
    [Channel, Interactive] 6 Steps to Ramp Up Trigger Marketing
    And when we engage with them, they want us to interact on a personal level that is responsive, highly relevant, and consistent across all channels. Assess all the different stages that your customer goes through when making a purchase, such as identifying the need, conducting research, purchasing the product or service, and so on.
  • IT'S ALL ABOUT REVENUE  |  WEDNESDAY, JANUARY 28, 2015
    [Channel, Interactive] 6 Steps to Ramp Up Trigger Marketing
    And when we engage with them, they want us to interact on a personal level that is responsive, highly relevant, and consistent across all channels. Assess all the different stages that your customer goes through when making a purchase, such as identifying the need, conducting research, purchasing the product or service, and so on.
  • KEO MARKETING  |  TUESDAY, JANUARY 27, 2015
    [Channel, Interactive] Top 10 B2B Inbound Marketing Predictions for 2015
    Mobile and local go hand in hand, as people who conduct research on their mobile devices want to then take action right away by interacting with a business in their area. We’re quickly reaching the point where a mobile marketing strategy must even include discussion of wearable technology and how best to present context via that channel.
  • MODERN B2B MARKETING  |  TUESDAY, JANUARY 27, 2015
    [Channel, Interactive] A Seat at the Biggest Table: Digital Guru Gavin Heaton on the Next Era of Marketing
    You could do that through social means; it could be interaction-based. It could be about how we drive an online connection to an in-store connection point or a purchase. was chatting with them and I said, “Look, to be honest, it’s because you don’t understand the dimensions of this channel, the resolution channel.
  • MARKETING ACTION  |  MONDAY, JANUARY 26, 2015
    [Channel, Interactive] 6 Steps to a Content Marketing Plan that Can Drive Conversions
    Modern buyers are constantly bombarded by ads: outdoors, on television, in newsprint, and through digital channels. And by the time they reach out to a sales person, as much as 80% of their purchase decisions have already been made. Is the content findable on the channels where my customers spend much of their time online?
  • THE ROI GUY  |  MONDAY, JANUARY 26, 2015
    [Channel, Interactive] Three Key Metrics for Your 2015 Selling Effectiveness
    Because each stakeholder could be different, the guidance should be interactive and flexible – used live with customers to aid in the discovery questioning as well as fueling the conversation / engagement. 2) Training Effectiveness: In the US, companies will spend more than $5B on sales training last year (SPI).
  • SYNECORE  |  MONDAY, JANUARY 26, 2015
    [Channel, Interactive] 5 Facts Every Business Needs to Know about the Mobile Revolution
    Those who fail to do this risk missing out on an increasingly important business channel. According to Comscore 78 percent of mobile searches and 64 percent of tablet searches for local business information result in a purchase , while only 61 percent of PC/Laptop searches result in a purchase. 'Guess what?
  • IT'S ALL ABOUT REVENUE  |  THURSDAY, JANUARY 22, 2015
    [Channel, Interactive] The State of Marketing Technology in Asia
    Marketers worldwide know that the dynamics of business have changed, and that the customer journey from awareness, to consideration, to purchase, to loyalty is no longer linear and manageable. Put the customer, not channels, at the center of your marketing strategy. Follow David on Twitter @ketchum. So what does awesome look like?
  • VOICE-BASED MARKETING  |  MONDAY, JANUARY 19, 2015
    [Channel, Interactive] 12 Stats That Prove Mobile is Making Voice More Important Than Ever
    Smartphones have helped to reestablish phone calls as the most effective channel for generating leads and revenue. The rise of mobile sets up an enormous opportunity for marketers, and the best way to take advantage of it is by having a voice automation solution to help you capture and optimize all of your phone based interactions.
  • CMO ESSENTIALS  |  MONDAY, JANUARY 19, 2015
    [Channel, Interactive] Perfecting the Personalization Puzzle for Mobile Marketing
    a store visit, purchase, or friend referral). Aberdeen Group’s June 2014 data from Mobile Analytics: Precision Marketing Across Mobile Touch-Points validates that deploying mobile as part of the marketing channel-mix helps marketers satisfy customers. zip code, gender) in exchange for purchase promotions or privileged brand access.
  • VOICE-BASED MARKETING  |  THURSDAY, JANUARY 15, 2015
    [Channel, Interactive] 12 Ways to Get Your Sales Team’s Phones Ringing
    'Today’s digital marketing environment has many marketers mistakenly believing that all the most valuable interactions with buyers happen online. But all the numbers show that while digital is as hot as ever, mobile is the channel where marketers can’t afford to be behind the times. How can you get your sales team’s phones ringing?
  • MARKETING INTERACTIONS  |  FRIDAY, JANUARY 9, 2015
    [Channel, Interactive] Digital Relevance: The Introduction
    Marketers, to be successful, must implement highly personalized and integrated programs today in channels and manners they haven’t ever used before. Quality content can be found in every medium and channel. And the inconsistency they experience across channels isn’t helping. We ’ ve created great content. People read it.
  • MARKETING ACTION  |  MONDAY, JANUARY 5, 2015
    [Channel, Interactive] 5 Key Trends that will Shape Asia Pacific Marketing in 2015
    This has been driven by changing behaviors in how prospects consume, interpret and interact with information, driving marketers to focus their efforts on ensuring they’re part of the customer conversation. It’s all about communicating the right message to the right person at the right time – and through the right channel.
  • HUBSPOT  |  MONDAY, JANUARY 5, 2015
    [Channel, Interactive] Beyond the Basics: 4 Creative Email Experiments You Should Try
    The frequency of email sends, and the pressure many people feel to check their email constantly, makes it an appealing channel for marketers trying to reach their customers and prospects. User Experience (UX) is the comprehensive experience a customer receives through interactions with all the various touch points of a brand.
  • MARKETING ACTION  |  MONDAY, JANUARY 5, 2015
    [Channel, Interactive] 87 New (Really) Marketing Automation Stats
    When comparing the eventual winning vendor to the rest of the considered vendors, 61% of respondents agreed that the winning vendor delivered a better mix of content appropriate for each stage of the purchasing process. Registration during purchase (50%). 'This is a January 2015 update to the original April 2014 post. It’s from 2009.
  • CMO ESSENTIALS  |  MONDAY, DECEMBER 22, 2014
    [Channel, Interactive] 2005 Called, It Wants Its Marketing Trends Back
    But until technology started enabling scalable data capture and accurate contact management, running personalized marketing campaigns and maintaining personalized customer interactions weren’t realistic capabilities for organizations. previous buyer interactions, customer touch-points, etc.) It’s all part of your job.
  • CMO ESSENTIALS  |  THURSDAY, DECEMBER 18, 2014
    [Channel, Interactive] The Times They Are A-Changing: How B2B E-Commerce is Evolving, and the Key to Keeping Up
    With the proliferation of interaction and information, we’re seeing a reversal of transaction leverage. Buyers complete 70% of their purchase process before coming into contact with a sales rep. It was the next big thing back when people used AOL. Consumer Power. To say that consumers are connected is practically an understatement.
  • EARNEST ABOUT B2B  |  FRIDAY, DECEMBER 12, 2014
    [Channel, Interactive] Internet video killed the TV star. The rise of YouTube for B2B advertising
    Significantly, through these channels audiences can comment on and share the content that they love, providing a level of interaction and communication not possible through traditional media viewing platforms. And these communities have their favourite videos, channels, and celebrities. to his 2.4m). These are powerful signals.
  • BIZNOLOGY  |  WEDNESDAY, DECEMBER 10, 2014
    [Channel, Interactive] Measuring mobile
    At the same time, all the brands work really hard to have a story to say, a story that is appealing to people, something capable to attract their interest, to make them spend money, to engage them even more with their values, and of course to increase the probability of making them purchase something. Where. What and 5. Like this post?
  • MODERN B2B MARKETING  |  WEDNESDAY, DECEMBER 10, 2014
    [Channel, Interactive] 4 Holiday Social Campaigns That Win & Why
    As a consumer, the holiday campaigns that I am most likely to engage with and share on my own social channels are the ones that don’t necessarily offer a discount code, but reflect a piece of my personality. 1) Memorable, Interactive Video: Kate Spade. 2) Using Humor to Shake Things Up: Kmart + Joe Boxers. Social Media Consumer
  • CMO ESSENTIALS  |  WEDNESDAY, DECEMBER 10, 2014
    [Channel, Interactive] Grab the Low-Hanging Fruit: How Best-in-Class Companies Leverage a 360-Degree Customer View
    ” The globalization of contemporary commercial relationships, by itself, creates a whole host of linguistic, currency, and tax complications for business interactions that cross even one international border. Learning from the Best-in-Class: Getting Customer Data under Control and Fully Leveraged. Read the full report here.
  • VIDYARD  |  MONDAY, DECEMBER 8, 2014
    [Channel, Interactive] 4 Ways Marketing Automation + Video Integration = Smarter Marketing
    And third, according to an Unruly study, enjoyable videos can increase purchase intent by 97%. When prospects fill out the form to access your content, your marketing automation system automatically channels them into a pre-defined nurturing track so you can begin the relationship-building process. From sleepy kittens (adorable!)
  • VOICE-BASED MARKETING  |  WEDNESDAY, DECEMBER 3, 2014
    [Channel, Interactive] A Beacon for the Future of Mobile Marketing
    The signal then sets off some form of action from the app, or can even allow users to interact with the beacon themselves. And in the future, as beacon usage becomes more about the experience than driving in-store purchases, the call-to-action may shift outside the user’s physical location and into the digital space. Call Tracking
  • WEBBIQUITY  |  TUESDAY, DECEMBER 2, 2014
    [Channel, Interactive] 104 Fascinating Social Media and Marketing Statistics for 2014 (and 2015)
    'Looking at marketing surveys and studies from the past year, a few trends are clear, among them that buyers are firmly (and increasingly) in control of the purchase cycle. 57% of a typical purchase decision is made before a customer even talks to a supplier. 47% of Americans say Facebook is their #1 influencer of purchases.
  • VERTICAL RESPONSE  |  WEDNESDAY, NOVEMBER 26, 2014
    [Channel, Interactive] How a Small Business Owner Turns Instagram Followers into Customers
    While this visual channel is a great engagement tool, can your social audience actually become paying customers? Kate Marie Grinold Sigfusson, the owner of luxury baby brand Babies4Babies , says her small business gets more customer conversions through Instagram than any other channel, social media or otherwise. Share your story.
  • MARKETING ACTION  |  TUESDAY, NOVEMBER 25, 2014
    [Channel, Interactive] The Never-Ending Cycle: Content Informs Data Informs Content
    By monitoring how and when people interact with your business, you can begin to see patterns and time your outreach accordingly. If data shows the customer recently purchased a new phone, then they would be more receptive to being offered accessories. What works for one channel will likely not work for another. Data Is King.
  • CUSTOMER EXPERIENCE MATRIX   |  FRIDAY, NOVEMBER 21, 2014
    [Channel, Interactive] Sailthru Offers End-to-End Omnichannel Personalization for B2C Marketers
    The corporate home page says “Sailthru makes it easy to personalize every channel for every customer,” which is accurate enough. But plenty of other companies also help with omni-channel personalization. These are linked across channels to a customer identity that is usually known at the start of an interaction.
  • HUBSPOT  |  THURSDAY, NOVEMBER 20, 2014
    [Channel, Interactive] A Beginner's Guide to Retargeting Campaigns
    'We''d all like to think that every single person that comes in contact with our business follows a very straight and orderly path to purchase. Minutes later, the sales rep reaching out to this lead, and before you know it, the lead is becoming a customer, handing over their credit card to purchase something from your company.
  • EARNEST ABOUT B2B  |  WEDNESDAY, NOVEMBER 19, 2014
    [Channel, Interactive] Has technology made marketing easier and better, or just faster?
    How did it all happen before the internet made it possible to instantly communicate, share documents and measure interactions? All these interactions are recorded in ‘big databases’ giving us a clear picture of what has worked and what hasn’t worked, meaning the next set of comms and messaging can be even more targeted and more successful.
  • THE ROI GUY  |  TUESDAY, NOVEMBER 18, 2014
    [Channel, Interactive] The Modern Day Social Seller: Buyers are More Empowered, But So Are You!
    'By Dan Sixsmith and Tom Pisello The research and the reality: B2B buyers are more empowered than ever, using the Internet and social media to research your company, products, services, customers, team, history and competitors - self propelling themselves toward a purchase decision. So what are these insights?
  • VERTICAL RESPONSE  |  THURSDAY, NOVEMBER 13, 2014
    [Channel, Interactive] 2014 Holiday Sales and Trends – Will This Year Be Merry & Bright?
    “While expectations for sales growth are upbeat, it goes without saying there still remains some uneasiness and anxiety among consumers when it comes to their purchase decisions. Non-store sales in the online and mail order channels during 2014 holiday season will increase 13.5-14%. to $616.9 increase. trillion.
  • CMO ESSENTIALS  |  THURSDAY, NOVEMBER 13, 2014
    [Channel, Interactive] Misinterpreting Customer Data: Good Data Can’t Save Bad Marketing
    Users of customer engagement analytics tools, which track all interactions across multiple channels in order to develop a rich and up-to-date view of customers, (including customer behaviors), however, measurably outperform their peers without such business intelligence. Not Using all channels with relevant, channel-specific KPIs.
  • HUBSPOT  |  WEDNESDAY, NOVEMBER 12, 2014
    [Channel, Interactive] Inbound Calls: Your Company's Biggest Untapped Lead Resource? [Infographic]
    Marketers are still primarily focused on creating more opportunities from digital interactions. 6) Integrate call tracking with your marketing automation and CRM system to capture the entire multi-channel path to purchase. 'As a marketer, you’re responsible for driving leads that ultimately convert to revenue.
  • MODERN B2B MARKETING  |  WEDNESDAY, NOVEMBER 12, 2014
    [Channel, Interactive] How To Build Your Marketing Stack
    Today’s self-empowered, self-educating buyer makes major progress down the path to purchase before ever talking to sales, which means that marketing is responsible for more engagement and interaction with buyers than ever before. 'Author: Lou Pelosi As a marketer, you probably know too well that buying has changed. Lifecycle Marketin
  • LEADERSHIP  |  TUESDAY, NOVEMBER 11, 2014
    [Channel, Interactive] CMO Spotlight: Raja Rajamannar, CMO, Master Card  
    The campaign looks at the complete buyer journey—before, during and after interacting with the brand—ensuring that the experience is seamless and memorable each time. You can jump in directly but only sometimes, and only on certain brand-specific social channels. Look at your purchase funnel—start remodeling buyer behaviour.
  • SYNECORE  |  FRIDAY, NOVEMBER 7, 2014
    [Channel, Interactive] 4 Insights from the Web Design Trenches
    Serving as a company’s virtual storefront, information repository, and principle online distribution channel, today’s brand websites must convert on a number of levels, enticing would-be prospects, nurturing new leads, and servicing existing customers. Well, I know someone who just made a $1,500 purchase from their phone…. Jacey : Yes.
  • EARNEST ABOUT B2B  |  FRIDAY, NOVEMBER 7, 2014
    [Channel, Interactive] Email Marketing for different buyer personas
    recently wrote about how emailing to purchased data is a waste of time and the value of progressive profiling to build-up a better insight into your contacts before you speak to them. Back-up your messages and claims with testimonials and provide links to your social channels or even biographies for key personnel. Navigation dominant.
  • FATHOM  |  WEDNESDAY, NOVEMBER 5, 2014
    [Channel, Interactive] Consumer Brand Manufacturer Spotlight: Newell Rubbermaid
    While some consumer brand manufacturers fear channel conflict, Newell Rubbermaid is embracing  its retail partners. The #1 goal of marketers should be to create an excellent experience for their customers , no matter where the interaction happens. 'Newell Rubbermaid wants to go big on e-commerce. Download Now.
  • VOICE-BASED MARKETING  |  FRIDAY, OCTOBER 31, 2014
    [Channel, Interactive] Top 6 Marketing Measurement Technologies
    Web analytics tools are helping marketers to create a formidable online presence by optimizing the way consumers interact with their websites. Measurement of this channel, using services such as Optimizely , is on the rise and is necessary to demonstrate the impact mobile has on your conversions and ROI. General
  • BIZNOLOGY  |  FRIDAY, OCTOBER 31, 2014
    [Channel, Interactive] Mobile and behavioral
    For brands looking to capitalize on smartphones’ closeness to consumers, the numbers indicate that consumers aren’t fundamentally opposed to mobile interactions with brands (and, in many cases, they find these interactions useful)—but consumers need to be apprised of why they should opt in to receive messages and what the end result will be.
  • MARKETING ACTION  |  THURSDAY, OCTOBER 30, 2014
    [Channel, Interactive] 4 Strategies for Reestablishing Your Website’s Lead-Gen Magnetism
    Tracking where your visitors come from, what pages they visit, and which types of content they interact with is fundamental to delivering the right information at the right time. 'How do you get a seat at the table when nobody’s officially invited you to pull up a chair? Know Who They Are. Yes, I’m talking about personas. Thirty-seven. Do it.
  • MARKETING ACTION  |  TUESDAY, OCTOBER 28, 2014
    [Channel, Interactive] 5 Rules for Using Social Selling to Crush Quotas and Build Your Social Funnel
    Anyone you meet, schedule a meeting with, run a meeting with, interact with, run into at a grocery store (I think you get it by now), you need to connect with them! Additionally, it’s not always about decision makers when it comes to the digital world or purchasing technology these days. 'OK, I’ll admit it. My bad.).
  • GROW - PRACTICAL MARKETING SOLUTIONS  |  WEDNESDAY, OCTOBER 22, 2014
    [Channel, Interactive] Can Marketers Predict and Measure Influence, Down to the Dollar?
    Newcomer  Ninja Metrics , for instance, superimposes purchase data over a customer’s social graph. Their Their algorithm purportedly enables companies to see who influences whom, and specifically how much money people spend as a result of their influential friends’ purchases. And how can companies channel influence into sales?
  • B2B LEAD BLOG  |  TUESDAY, OCTOBER 21, 2014
    [Channel, Interactive] Message Personas: 40 Questions for your Buyer Personas
    Role in Purchase Decision Making Unit: How do you research new products or solutions? What is involved in the purchase decision? How do you prefer to interact with vendors? Do you still speak to all of your buyers the same way in the same marketing channels?  Describe yourself. What’s your career background? Lead Scorin
  • LEADERSHIP  |  WEDNESDAY, OCTOBER 15, 2014
    [Channel, Interactive] If You Really Want to GIVE More…
    How will your channel partners, vendors and associates give you their best? G – Gratitude: Think about how often and in how many different ways you can show gratitude to the people and organizations you interact with in business. Give a loyal customer a free gift without compelling them to make a purchase each time.
  • CUSTOMER EXPERIENCE MATRIX   |  WEDNESDAY, OCTOBER 8, 2014
    [Channel, Interactive] New Frontiers in Data Driven Marketing
    This, in turn, requires integrated systems to gather the necessary data in a single location, track interactions with individuals, send appropriate messages, and monitor results. It relates closely to multi-channel programs, attribution and mobile/local marketing as well, if you think about it. Let’s just say you had to be there.
  • MODERN B2B MARKETING  |  WEDNESDAY, OCTOBER 1, 2014
    [Channel, Interactive] Looking for Higher Marketing ROI? Engage Your Customers
    Loyal customers are worth up to 10 times as much as their first purchase, according to the White House of Consumer Affairs. According to Forbes, word-of-mouth recommendations influence 80% of purchases, and people referred by customers are 3-5 times more likely to convert to customers. Organize your team around customers, not channels.
  • MODERN B2B MARKETING  |  TUESDAY, SEPTEMBER 30, 2014
    [Channel, Interactive] Welcome to the Era of Engagement Marketing
    Armed with extraordinary information access, they are forming opinions and drawing conclusions well before they choose to interact with a particular company. Forrester’s recent research demonstrates that two-thirds to 90%  of a buyer’s journey today is self-directed, happening before buyers interact directly with the brand. The result?
  • HUBSPOT  |  MONDAY, SEPTEMBER 29, 2014
    [Channel, Interactive] 6 Ways to Pull Off Anonymous Personalization People Love
    Context matters when it comes to how visitors, leads, and customers interact with your website. Before someone purchases your product or services, they first have to pay you. After you run a marketing campaign, you typically run an analysis to get a better understanding of what marketing channels are performing well.
  • MARKETING ACTION  |  FRIDAY, SEPTEMBER 26, 2014
    [Channel, Interactive] Retention that Drives Revenue: 5 Tips for Customer Loyalty Programs
    According to Forrester Research , loyalty programs today are doing much more than driving more purchases and bigger profits. For example, Walgreens has a Balance Rewards program that awards points based on store purchases. Cross-channel experiences can drive acquisition as well. Why is that? Or just not worth your time? Miles?
  • VOICE-BASED MARKETING  |  THURSDAY, SEPTEMBER 25, 2014
    [Channel, Interactive] Social Media Week Chicago: How to Integrate Stats into Your Marketing
    'So much of what gets discussed at Social Media Week is “fun stuff”: how to engage your customers with exciting new interactive campaigns, how to use the latest technology, etc. More than 1 billion unique users visit YouTube each month, but only 2% of the top 5,000 channels are brands, so there’s a lot of room for elbowing in. Genera
  • HUBSPOT  |  WEDNESDAY, SEPTEMBER 24, 2014
    [Channel, Interactive] A Simple Guide for an Effective Inbound Call Strategy
    'When I asked about the importance of her call channel for inbound marketing activities, the CMO of a mid-sized software company told me recently: “We don’t put our number prominently on our website or on our marketing materials, because if we did, we’d get a lot of unqualified calls that waste our salespeople’s time.”
  • VIDYARD  |  WEDNESDAY, SEPTEMBER 24, 2014
    [Channel, Interactive] 3 B2B Marketing Technologies That Make Sense of the Multi-Channel Madness
    'Mobile created a monster; a multi-screen, multi-channel consumer that can make marketing analytics a nightmare.  To make life easier, here are 3 of the must-have tools that can help marketers find their way to a full data picture that shows the complete customer path to purchase. They’re being social: In 2013 there were 1.73
  • IT'S ALL ABOUT REVENUE  |  TUESDAY, SEPTEMBER 23, 2014
    [Channel, Interactive] 3 Ways to Use Data For More Strategic Customer Centric Marketing
    Being effective requires efficiency in your outbound communications, better performance within each individual interaction, and the ability to scale across all channels, devices and media. Create channel-based tactics. More importantly, you can better refine your messaging and content to inform more personalized interactions.
  • IT'S ALL ABOUT REVENUE  |  TUESDAY, SEPTEMBER 23, 2014
    [Channel, Interactive] The Impact of the Internet of Things on Marketing Attribution
    With the advent of social and mobile, most digital marketers are able to track multiple channels, mobile platforms, and email touches today, but in reality, these touchpoints still only account for a small percentage of actual customer-brand interactions. Follow Jessica on Twitter @jessgroopman. an email landing page).
  • IT'S ALL ABOUT REVENUE  |  THURSDAY, SEPTEMBER 18, 2014
    [Channel, Interactive] How Technology Helps Marketers Maximize Stellar Customer Experiences (New Guide)
    Their likes and dislikes, reviews and comments, network and peer interactions, can make or break your brand in a matter of minutes. Have you ever purchased a product via an e-Commerce site, only to be retargeted on Facebook, or emailed the next day with a similar offering? Bummer! And that’s just in the US, alone.
  • SYNECORE  |  FRIDAY, SEPTEMBER 5, 2014
    [Channel, Interactive] Outbound Marketing the Inbound Way
    Find out their interests and disinterests, what events they attend, who they are influenced by, what television channels and radio stations they tune in to, where they shop, etc. Once you have an understanding of who your buyers are, interact with them. Targeted towards a specific audience. Promote Online Content. Measure and Refine.
  • MARKETING ACTION  |  WEDNESDAY, SEPTEMBER 3, 2014
    [Channel, Interactive] Getting to Yes: 5 Marketing Automation Myths Debunked
    It provides a digital infrastructure that allows marketing and sales to understand and interact with buyers in a relevant, personalized way throughout the entire lifecycle. based on demographics and past-purchase data). The ways that buyers can find, evaluate, and purchase are more complex than ever. The answer is no.”. license.
  • MARKETING ACTION  |  FRIDAY, AUGUST 22, 2014
    [Channel, Interactive] A Brief History of Marketing Technology (and Social Media Marketing)
    There are several specific actions that can be tracked by automation systems in order to better understand lead behavior and the path to purchase. Prior to the modern marketing revolution, understanding how people interacted with your marketing content and your company in general, was extremely difficult. Last Social Interaction.
  • CRIMSON MARKETING  |  THURSDAY, AUGUST 21, 2014
    [Channel, Interactive] What Do Digital CMOs Do Better?
    The buyer controls their own purchase journey and you, as the marketer, have to figure out how to catch them in the right moment. . Break through silos to erase seams between channels and experiences. “ Digital CMOs recognize that buyers are channel-blind. They don’t look for buyers, buyers look for them. ” 2.
  • BLUE FOCUS MARKETING  |  WEDNESDAY, AUGUST 13, 2014
    [Channel, Interactive] Re-Imagine the Future with Social Leaders #SocBiz25 #SocBiz
    In my original article, the common theme uniting the different elements I touched upon was two-way interaction characterized by a spirit of sharing and invitation—all while presenting a unified brand message. 'Last week brought an interesting convergence of events, all focused on what the future of social business might look like.
  • IT'S ALL ABOUT REVENUE  |  WEDNESDAY, AUGUST 13, 2014
    [Channel, Interactive] The Modern Marketer’s Guide to Connected Customer Journeys [eBook]
    Less than half (40%) of marketers in the study were able to track the customer journey across channels. ” A single customer view, which integrates all channels and customer touch points, is absolutely vital when it comes to connecting customer journeys. It’s a simple consideration for marketers, really.
  • IT'S ALL ABOUT REVENUE  |  WEDNESDAY, AUGUST 13, 2014
    [Channel, Interactive] Content Marketing Trends Taking Us into the Future
    Social changed the way information spread, and now even B2B brands see benefits from engaging on multiple channels to interact with today’s informed, socially-savvy, and independent buyer. pieces of information before a customer makes a purchase. “I already have a YouTube channel!”, Content Marketing
  • KOMARKETING ASSOCIATES  |  TUESDAY, AUGUST 12, 2014
    [Channel, Interactive] 3 B2B Conversion Tracking Mistakes Not to Make
    Thanks to analytics, we know the various mediums they use, what they search for, how they interact on our site, and so much moreincluding the actions they take before they actually buy. This is a topic that weve seen a lot over the past few years as analytics tracking has caught up to the idea of multi-channel campaigns.
  • VERTICAL RESPONSE  |  TUESDAY, AUGUST 12, 2014
    [Channel, Interactive] 3 Simple Ways to Make Email Marketing Work for You
    Integrate your emails with social media channels Email and social media marketing can work together to boost your business. Every email you send out shouldn’t just have your logo and a call to action; it should also include a one-click link to your social channels like this: 3. Make a purchase, read a blog post?
  • SYNECORE  |  THURSDAY, AUGUST 7, 2014
    [Channel, Interactive] Multiple Channels, One Marketing Strategy
    'In this modern digital age, it has become obvious to most brands, the crucialness of leveraging a range of various online channels in order to attract their target audience. How can brands utilize all of their online channels to attract their audience? The element that isn’t obvious to all brands is the “how.” Forrester Study.
  • HUBSPOT  |  MONDAY, AUGUST 4, 2014
    [Channel, Interactive] How to Avoid Becoming a Marketing Fossil
    In a world where you can measure visits, impressions, conversions, cost to acquire a customer, lifetime value of a customer, and impact by channel, the fact that roughly one third of marketers aren’t using this data to their advantage is alarming. 1) Always Be Measuring. Just 36% (!!) Not sure what to measure or where to start?
  • IT'S ALL ABOUT REVENUE  |  WEDNESDAY, JULY 30, 2014
    [Channel, Interactive] How to Create a Roadmap For Personalized Marketing
    And customers crave personalized attention from the brands with which they interact. They usually use one channel, and it’s typically email. If a customer abandons a shopping cart or expresses frustration on Twitter, for instance, a brand at the highest maturity level responds in real-time through multiple channels.
  • CRIMSON MARKETING  |  WEDNESDAY, JULY 30, 2014
    [Channel, Interactive] Jamie Anderson and Marcus Ruebsam, Global VP and Head of Product Marketing at SAP: The Brave New World of Corporate Marketing [Podcast]
    'There has been a fundamental shift in how buyers collect information and make purchase decisions. The challenge of channels: Data from disparate marketing channels such as social, search, mobile apps and store data usually live in silos. There is a method to the madness, however. Corporate Marketing Podcasts
  • MODERN B2B MARKETING  |  TUESDAY, JULY 29, 2014
    [Channel, Interactive] Pin for the Win: How to Market Your Brand on Pinterest
    But this isn’t just for its own sake – ultimately, it’s so that when someone makes a purchase, your product or service is what they buy. If you’ve already built on audience on other social channels, you might hesitate to invest time in a Pinterest following. 'Author: Noah Abelson If you’re marketing on social (and we hope you are!),
  • FATHOM  |  MONDAY, JULY 28, 2014
    [Channel, Interactive] Identifying A Target Audience for Manufacturers
    Who: Get to know your current customers and the people who make the final purchasing decisions. Also, identifying when customers interact with your brand is important. Monitoring when and how people interact with your social media and other channels can tell you when the best time is to post your content to maximize visibility.
  • IT'S ALL ABOUT REVENUE  |  MONDAY, JULY 28, 2014
    [Channel, Interactive] Marketer’s Guide to Mobile Marketing Orchestration
    Mobile has completely changed the way we interact with the world, from the way we consume and spread information to the ways we work and interact with each other. It’s changed our behavior forever and raised our expectations for the brands we interact with. Download your copy here or by clicking on the banner below.
  • IT'S ALL ABOUT REVENUE  |  MONDAY, JULY 28, 2014
    [Channel, Interactive] Marketer’s Guide to Mobile Marketing Orchestration
    Mobile has completely changed the way we interact with the world, from the way we consume and spread information to the ways we work and interact with each other. It’s changed our behavior forever and raised our expectations for the brands we interact with. Download your copy here or by clicking on the banner below.
  • IT'S ALL ABOUT REVENUE  |  WEDNESDAY, JULY 23, 2014
    [Channel, Interactive] The Future of Social Marketing Automation is Here (And Improving)
    The natural next step is to link that “social listening” data to your marketing automation system — so that you (the modern marketer) can combine that “listening” data with what you already know about that individual — for real-time multi-channel response. Impressive. So why fix what’s not broken?
  • IT'S ALL ABOUT REVENUE  |  THURSDAY, JULY 17, 2014
    [Channel, Interactive] 4 Tips For Data-Driven Glory: Insights From Interact 2014
    From tracking purchase behavior to website visits, they’re constantly gathering information about their customers, but that data often languishes without being put into action. Email automation technology doesn’t stand in its own silo; it integrates an omni-channel experience and updates in real time. Combine data streams.
  • VIDYARD  |  WEDNESDAY, JULY 16, 2014
    [Channel, Interactive] Vidyard Launches Integration With Pardot: Feed Your Video Viewing Data Directly Into Contact Records!
    While you might be using marketing automation to track prospects’ interaction with text-based assets on your website, you’re likely not leveraging video engagement data inside leads’ contact records. 'On the topic of marketing automation platforms, the possibilities and growth trajectory for the industry seem endless. Take a look!
  • WEBBIQUITY  |  TUESDAY, JULY 15, 2014
    [Channel, Interactive] The Future of Digital Marketing According to the Giants
    These companies have also made purchases that many people didn’t quite think were obvious, but perfectly made sense in hindsight. But what do these purchases tell us about the direction digital marketing is going? These purchases forced Sony to announce Project Morpheus, their own take on virtual reality. Google, Yahoo!
  • CUSTOMER EXPERIENCE MATRIX   |  THURSDAY, JULY 3, 2014
    [Channel, Interactive] StrongView Moves Beyond Email to Real-Time, Contextual Marketing
    But marketers want to integrate email with other messaging channels, so a stand-alone email platform is increasingly unattractive. The obvious solution is to add other channels and, even more important, features to control the decisions of when, how, and to whom messages are sent. On the whole, I’d say it does.
  • SALES PROSPECTING PERSPECTIVES  |  WEDNESDAY, JULY 2, 2014
    [Channel, Interactive] 5 Sales Prospecting Strategies for Overcoming Call Reluctance
    Where: I’m not just talking about physical location, but also channel. ping on a social channel? But the more you can successfully build high value in the first sales interaction, the more confidence your inside sales team will have in what they’re about to execute. You can purchase any of his sales and marketing books here
  • HUBSPOT  |  MONDAY, JUNE 23, 2014
    [Channel, Interactive] Why Aren't My Facebook Fans Seeing My Posts Anymore?
    And fewer of those interactions mean fewer conversions, leads, and customers. After all, the fake Fans don’t like the Page to interact with the brand’s content -- they’re there to make a few bucks off clicking buttons. 'If you manage a Facebook Page, you might be a little bit frustrated. What’s a Marketer to Do?
  • VERTICAL RESPONSE  |  FRIDAY, JUNE 20, 2014
    [Channel, Interactive] A Definitive Guide to Using Facebook Insights for Your Business
    Instead of solely looking at interactions with your own business page, Audience Insights looks at a swath of information about your followers and target audience, like demographics, lifestyles and interests. 'Facebook has multiple metrics and analytics to help you with your marketing efforts. Who has access? What data is available? People.
  • HUBSPOT  |  THURSDAY, JUNE 19, 2014
    [Channel, Interactive] 60 Marketing Acronyms Every Industry Pro Should Know
    The four steps of the now somewhat outdated Purchase Funnel, wherein customers travel from consideration to purchase. Learn more about the new purchase consideration cycle. A = Authority: Determines whether your prospect has the authority to make a purchasing decision. 60 Common Marketing Acronyms. See SaaS.).
  • MARKETING ACTION  |  THURSDAY, JUNE 19, 2014
    [Channel, Interactive] 10 Amazing Email Marketing Statistics for 2014
    Because people actually like (targeted) email: A survey conducted by Harris Interactive found that people actually like emails based on previous shopping behaviors and preferences. Email also creates new leads: 42% of businesses say email is one of their most effective lead generation channels. Why do we need numbers to make the case?
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