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How Harnessing the Macro Customer Experience Can Drive Growth

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That formulaic approach is still widely applied today, but organizations that offer a considered purchase with a long sales cycle are finding that traditional growth marketing isn’t working for them. How is every interaction orchestrated with the individual forming a relationship with our company? This is the macro experience.

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Approaching AI + GTM Through a Strategic Lens — Powering Your Perpetual Growth Engine vs. Applying AI to Perpetuate “Random Acts”

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The core design principle for creating a Perpetual Growth Engine is to design GTM programmatic interactions that are two-way and adaptive. In other words, using AI to coordinate true multi-channel customer engagement that centers around the customer lifecycle. It is scaling this interaction across all customers and journeys.

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Overcoming the Five Challenges of Scaling Marketing and Sales Campaigns

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and little to no evidence the target audience actively participates in the chosen engagement channel. According to a study published by Accenture Interactive , “CMOs … report that of all the individuals they reach with their marketing messages, fewer than 18% are actually in the market for the product or service on offer.”

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5 Vanity Metrics Your Marketing Team Should Be Wary Of

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And because you aren’t measuring the specific impact of engagement channels and content, you can’t be sure that the marketing campaign you’re going to execute will be successful or not. Instead of measuring clicks and opens, start thinking of email as one part of a healthy engagement channel mix. Brand Awareness.

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Four Sales and Marketing Pivots for Customer Lifecycle Stewardship – Accelerating “Converged Growth” B2B Go-to-Market Transformation

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The interphase is the multi-channel Nurturing that it takes to move from Engagement to Conversion – moving at the customer’s pace. Said differently, customers must experience ‘success’ with the purchased products/services, or else future growth is not possible.

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Use Marketing Automation The Right Way

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However, when I dig a little deeper, I come to find that the overwhelming majority of these marketers do not speak to their buyers about their buying process or the approach their organization took to make a purchase including: Understanding the pain points and challenges they were seeking to solve.

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The Real Cost of a Short-term Go-to-market Mindset

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When done correctly, go-to-market programs enable brand momentum and deliver long-term growth — maximizing customer lifetime value. “It’s not a purchase you’re after — it’s a lasting customer relationship,” explains Forrester analyst Craig Moore. Effective go-to-market programs revolve around two objectives: 1.)

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