Remove channel frequency
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Improve Your eCommerce Experience with These CX Metrics

Marketing Insider Group

User-friendly eCommerce is vital to the success of every business these days with consumers flocking even more to purchasing everything online. In order to succeed in today’s eCommerce market, you need to keep up with the proper tools to track CX metrics and evaluate how you stand up against the competition.

eCommerce 243
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How Cheetah Loyalty helped Donatos Pizza reached nearly a million sign ups in under two years

ClickZ

30-second summary: Cheetah Digital, a cross-channel customer engagement solution, was hired by Donatos Pizza to create a loyalty program leveraging their technology, Cheetah Digital. Jon Siegal, Cheetah’s VP of Global Loyalty and Sales, spoke to ClickZ about the program.

Loyalty 105
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Millennials vs. Gen Z: How Are They Different?

Salesforce Marketing Cloud

Salesforce data can help you understand and respond to online shopping behavior across generations to drive ecommerce growth. And to pay for their purchases, 18% of Gen Z are using buy-now-pay later while only 15% of Millennials are turning to this payment option with greater frequency. Use real data from more than 1 billion shoppers.

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SMS marketing 101: How to use text messaging in your marketing strategy

Sprout Social

These campaigns offer information that is time-sensitive and relevant to the customer, such as appointment reminders, shipping notifications or password resets. An example of a transactional SMS campaign is an order confirmation from an ecommerce purchase. Complement other marketing channels. Build customer loyalty.

SMS 107
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9 effective customer retention strategies that work in 2021

Sprout Social

Make a conscious effort to reply to each response personally or refer folks to the proper customer care channel to get things resolved ASAP. Perhaps one of the best ways to ensure that your happy customers stick around is by rewarding their loyalty. This is a big one if you’re in ecommerce.

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How to Create a Winning Email Marketing Strategy

Optinmonster

Email marketing is the practice of sending marketing content to existing and potential customers through email, rather than other channels like SMS or social media. Why You Need a Strong Email Marketing Strategy Of all digital marketing channels, email marketing has the highest ROI (return on investment). Let’s get started!

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Zero to Hero: A Content Marketing Guide for Brands That Are Just Getting Started

Scoop.it

Marketers swear by its effectiveness in generating leads and sales, building brand awareness, and even boosting customer loyalty. Content marketing is a time-tested strategy for creating and publishing relevant, valuable, and informative content to a clearly defined audience to drive business goals. So let’s dive in.