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Biznology

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How to Use Big Data to Improve Customer Service

Biznology

Quality customer service focuses on providing exceptional customer experiences. The goal is to convert leads into paying customers, build relationships with them, retain them, and turn them into brand advocates. To dramatically improve the effectiveness of your customer service, you need to collect customer data and act on it.

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How to integrate offline campaigns with your digital marketing strategy

Biznology

Hashtags are among the more popular channels to track the effectiveness of offline campaigns. TV commercials routinely nudge viewers to express their support for a cause or to participate in a contest by posting specific hashtags on social media channels like Facebook or Twitter. Custom Pages. Relative performance.

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5 Leading Ecommerce Trends for 2021 You Should Use to Your Advantage

Biznology

The sheer number of competitors and the fact that e-commerce is currently oversaturated means that companies need to fight to obtain and retain every customer. Capitalizing on omni-channel sales. Capitalizing on omni-channel sales. Nowadays, though, almost every customer touchpoint is a potential sales channel.

eCommerce 163
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10 B2B Marketing Trends to Watch in 2022

Biznology

For marketing strategies, this means that our customers and clients need us more than ever, to solve problems and help them meet their goals. Customer experience rules. We B2B marketers have been upping our customer experience (CX) game for a while now, but buyers are now expecting—no, demanding —more. Permanent COVID-19.

Trends 197
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10 B2B Marketing Strategies for a World Without Face-to-Face Events

Biznology

The pandemic has taken away one of B2B marketing’s steadiest, most reliable sources of lead generation and customer engagement, on a global basis. It’s not easy to replace a marketing channel that represents on average 20% of our marketing mix—with many marketers devoting as much as 60% of their budgets to events. What’s to be done?

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Why B2B Marketers Should Try CTV Advertising

Biznology

Over the last couple of years, Connected TV, via channels like Hulu and IMDB, has emerged as a productive new advertising medium. You can also use your first party data for targeting and retargeting, to existing names as well as lookalikes, the same way you would in other digital media channels. Omni-channel integration.

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4 tips to improve your YouTube channel

Biznology

The goal of a video is to engage your customers and get them ready for your call to action. Support customer research. Learn how to attract new prospects and retain loyal customers. Video is an investment and when it comes to YouTube, especially when you treat it as a marketing channel, you have to give it your all.

Youtube 153