Case study: Why T-Mobile chooses Medallia for top-notch CX
ClickZ
OCTOBER 22, 2019
In this case study, we look into the work T-Mobile is doing with Medallia to improve their customer experience. T-Mobile Coverage Map. T-Mobile wanted to lean into the customer experience and to fully realize this goal they needed to have a tool that gave them the agility to identify and address customer pain points quickly.
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