B2B Sales Cycles Require 27 Interactions both Digital and Human [Study]
Sword and the Script | B2B
MAY 17, 2022
“Buyers now exercise more due diligence than ever before, conducting more research and engaging in more conversations with vendors and third parties,” according to Forrester. Forrester conducted a “buyer’s survey” in the years 2017, 2019 and 2021. That’s up from 17 interactions in 2019. Moreover, buyers value both types of engagement.
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