Marketing Can’t Succeed in a Silo
Biznology
DECEMBER 9, 2019
As much as I loved their service — far more than the cable I had before and the cable I have now — it was just too expensive for the amount of TV my family watches. How they’ve handled my cancellation has been anything but OK, and it’s been an object lesson to me as a marketer. A few months ago, I canceled my DirecTV account.
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