Best of 2009 (So Far): Twitter Tips and Tactics, Part 2
WebMarketCentral
DECEMBER 28, 2009
Favorite snip: " Frank Eliason, director of digital care at Comcast.drew hearty laughter when he described the cable giant as being known for its customer service. 'I Among the tips: be human, authentic, even a bit immature. I can't wait until people stop laughing at that joke,' added Eliason."
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