What Does Drift’s Re-Positioning as a “Buyer Engagement Platform” Mean for New and Existing Users?
ANNUITAS
NOVEMBER 22, 2023
Site visitors can access more personalized content, answers and other resources based on how the AI identifies them in terms of persona and where they are in the customer journey stage. Drift’s new product innovations fall into three, distinct new feature sets: Site Concierge creates a new type of self-service environment.
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