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Buyer Interaction Shapes Buyer Experience Design

Tony Zambito

Image via Wikipedia.   Mead’s work concerned itself with human interactions and the symbolic nature of the world and languages.    Mead theorized that how people view the world, as well as experienced the world, shaped human interactions and that our interactions with others also shaped our view of society. 

Design 100
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Importance of Context to Understanding the New Social Buyer Persona

Tony Zambito

Image via Wikipedia.   The second indicates that content strategy and content marketing, to be successful, will need a robust understanding of “circumstances” contextually in order to affect buyer interaction.   This is especially true when you consider there are several important strategic areas evolving at a rapid pace.

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Buyer Experience Innovation: Why B2B CEO’s Must Make It Their Top Priority

Tony Zambito

Image via Wikipedia. Let’s define Buyer Experience Innovation : “Creating in totality an ideal buying experience and innovative interactions that engages as well as enables buyers to enter into a transactional and loyal relationship with the organization”.

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Reinvent B2B Sales With Buyer Personas

Tony Zambito

Image via Wikipedia. Without question, while B2B Marketing is focused on developing its new prominence in the early stages of the buying cycle via content strategy and content marketing, B2B Sales is caught flat-footed on how to adapt to changing buyer behaviors.    What do these new buying cycles look like? 

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Macro Trends Transforming the Buyer Experience

Tony Zambito

Image via Wikipedia.   Lauren further adds that a confluence of trends is changing the way buyers experience buying decisions and purchases.    Lauren notes that another key macro trend is that sales cycles are longer in a down economy, a trending that is most likely consistent with other down economy cycles

Trends 100
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Wake up, America!

Tony Zambito

Image via Wikipedia. When organizations increase the value of their provision of buyer experience, this will in turn create demand on the part of buyers to want to engage in fulfilling interactions that helps them to achieve their goals.  One of the most fundamental concepts in economics is that of supply and demand. 

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The Influence of the Social Buyer on B2B Business

Tony Zambito

Image via Wikipedia.   What we do know is that B2B buyers are demanding more social experiences in their buying processes.   In the B2B world, the emergence of the Social Buyer is causing organizations to search for better ways to reach its’ base of buyers.  New Business Models. . 

Business 100